Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Excellent on every level.
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 6 Dec 2024
Your front staff are fantastic. Veronica went above and beyond to help us stay safe during the snow storm in Buffalo. Thank you! I’ll be back for sure.
by A verified traveler
Posted 2 Dec 2024
Massively overpaid for a semi clean hotel room. Was not allowed to check in for 3 hrs after check in time. Room was not cleaned well. Front desk staff was to busy on there phones to even care that you couldn't check in. One lady i believe her name was mundan was great. Got to are room after waiting for hours and you couldn't breath because they just sprayed a whole bottle of fabreeze.. will never stay at this hotel again. Paid over 500 dollars for a 50 dollar a night hotel. Would have been better of at a motel 6
by A verified traveler
Posted 2 Dec 2024
Love the check in representative who was fabulous and extremely friendly. The cleaning staff were extremely accommodating and friendly. Unfortunately, the staff member that was making the breakfast was abrupt and unfriendly. The breakfast was not good. The oatmeal was rubbery and so gummed up that you couldnt even scoop it out. Breakfast was from 8 to 10 and I went down at 9. There were no muffins or bacon left. The broken bacon pieces in the pan were burnt and not edible. The pancakes were rubbery and chewy.
There was a large snowfall but the lot had not been plowed and it was difficult to get into the parking lot. It was very difficult to find a spot to park. It was also dangerous walking to the main entrance due to the snow and slush causing me to slip a few times. Luckily I was able to get my balance before I fell.
Oevrall, the experience was still good and I wouldnstay there again.
by A verified traveler
Posted 27 Nov 2024
This hotel is beautiful and very clean. Everyone was very welcoming and friendly. I would definitely stay here again
by A verified traveler
Posted 23 Nov 2024
It was very good
by A verified traveler
Posted 21 Nov 2024
Stayed for 1 night- perfect place for a quick visit.
by A verified traveler
Posted 20 Nov 2024
Reliable property for short stay, nice breakfast
by A verified traveler
Posted 19 Nov 2024
