Ratings based on 977 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Author, Hotel Management
Lieber Gast, vielen Dank für Ihr Feedback und dass Sie sich die Zeit genommen haben, uns zu bewerten. Das Team steht Ihnen bei Fragen natürlich gerne zur Verfügung. Schöne Grüße Ihr Dorint Hotel Hamburg-Eppendorf Team
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Excellent quiet location perfect for my purposes. Compact quiet pleasant room and very positive reception. It was two good firm pillows from excellent and I should probably have asked for them.
Comment from Hotel Management
3 Nov 2024 by Author, Hotel Management
Dear guest, WOW, 100% are great! Many thanks for your feedback and that you took the time to send us some information about your stay in our Dorint Hotel Hamburg-Eppendorf. We are so happy that you felt comfortable and that you had a great stay in Hamburg. Hope to see you soon in Eppendorf and please contact us in case of any further comments or questions. Kind regards Your Dorint Hotel Hamburg-Eppendorf Team
4 out of 5
by A verified traveler

Posted 12 Sep 2024
Comment from Hotel Management
9 Oct 2024 by Author, Hotel Management
Lieber Gast, vielen Dank für Ihr Feedback und dass Sie sich die Zeit genommen haben, uns zu bewerten. Das Team steht Ihnen bei Fragen natürlich gerne zur Verfügung. Schöne Grüße Ihr Dorint Hotel Hamburg-Eppendorf Team
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Great stay on a work trip
5 out of 5
by A verified traveler

EXCELLENT HOTEL IN THE SUBURBS

Posted 22 Aug 2024 on Hotels
This is the second time that my wife and I have stayed here. Eppendorf is a very pleasant suburb to the north of Hamburg. The hotel is close to parkland and about 20 minute walk from the upmarket Eppendorf town centre where there are restaurants, bars and cafes as well as a U-Bahn link to the city centre. The airport is 15 minutes away by taxi. The hotel is comfortable and the rooms a decent size, clean, and well-kept. Service was also very good. Self-service breakfast is superb with masses of choice. There is a terrace to the front of the hotel for eating or drinks. I would highly recommend.
Comment from Hotel Management
13 Oct 2024 by Author, Hotel Management
Dear guest, many thanks for your feedback and that you took the time to send us some information about your stay in our Dorint Hotel Hamburg-Eppendorf. We are so happy that you felt comfortable and that you had a great stay in Hamburg. Hope to see you soon in Eppendorf and please contact us in case of any further comments or questions. Kind regards Your Dorint Hotel Hamburg-Eppendorf Team
4 out of 5
by A verified traveler

Posted 20 Aug 2024
I was disappointed that the refrigerator loses power when away from the hotel room(keycard required for power to the room). Causing my food and drinks to all get warm while gone for the day.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2024
5 out of 5
by A verified traveler

Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
13 Oct 2024 by Author, Hotel Management
Lieber Gast, unser gesamtes Team hat sich sehr über diese tolle Bewertung gefreut. Wir danken Ihnen sehr für Ihre positive Rückmeldung und es macht uns glücklich, dass Sie sich bei uns zu 100% wohl gefühlt haben! Wir freuen uns auf Ihren nächsten Aufenthalt bei uns und stehen Ihnen bei Fragen und Anregungen gerne jederzeit zur Verfügung. Mit den Besten Grüßen aus der wunderschönen Hansestadt Ihr Team vom Dorint Hotel
4 out of 5
by A verified traveler

Posted 9 Aug 2024
Wonderful hotel except for the employee person knocking at the door to see if everything worked? Why bother me for such a question? I thought it was weird. They can call, email or inquire when I’m in the lobby. Everything else was lovely including afternoon desserts and drinks in the bar.
Comment from Hotel Management
13 Oct 2024 by Author, Hotel Management
Dear Guest, Thank you very much for your feedback and for taking the time to rate us. We take your comments very much to heart and it is a pity that we could not satisfy you 100%. However, we will be happy to communicate your points internally and discuss them in our meetings. We really hope that you will give us another chance and choose us again in the future so that we can prove to you that this is not part of our standard. The team will of course be happy to answer any questions you may have. Best regards Your Dorint Hotel Hamburg-Eppendorf Team
5 out of 5
by A verified traveler

Posted 2 Aug 2024
Perfect for our needs. Friendly staff, clean rooms, quiet at night, nice bar, nice restaurant.
Comment from Hotel Management
13 Oct 2024 by Author, Hotel Management
Dear guest, many thanks for your feedback and that you took the time to send us some information about your stay in our Dorint Hotel Hamburg-Eppendorf. We are so happy that you felt comfortable and that you had a great stay in Hamburg. Hope to see you soon in Eppendorf and please contact us in case of any further comments or questions. Kind regards Your Dorint Hotel Hamburg-Eppendorf Team
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