Crowne Plaza Hamburg - City Alster by IHG

Waterfront hotel with a 24-hour health club and spa services

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax in style at our modern bar, featuring a sleek countertop and comfortable seating area.

Relax in a cozy seating area with a sofa and armchair, perfect for unwinding.

Relax in this stylish room with a large bed, flat-screen TV, and city views from the window.

Experience the vibrant city atmosphere at Crowne Plaza Hotel, set amidst a mix of traditional and modern architecture.

Relax in our stylish lobby with a central seating area and comfortable sofas and armchairs.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Spa
Gym
Parking available
Air conditioning

P5,922 total

includes taxes & fees

Jul 20 - Jul 21

Room options

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Renovated in 2019

Separate bedroom

24 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Renovated in 2019

Separate bedroom

19 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Alster View)

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Renovated in 2019

Separate bedroom

21 sq m
Sleeps 2
1 King Bed

Standard Room

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Renovated in 2019

Separate bedroom

22 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Twin Beds

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Renovated in 2019

Separate bedroom

22 sq m
Sleeps 2
2 Twin Beds

Junior Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Renovated in 2019

Separate bedroom

35 sq m
Sleeps 2
1 King Bed

Premium Suite, 1 King Bed (Alster View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Renovated in 2019

Separate bedroom

Sleeps 2
1 King Bed

Family Room, 1 King Bed (Family Room)

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Renovated in 2019

Separate bedroom

Sleeps 3
1 King Bed

About the neighborhood

Graumannsweg 10, Hamburg, HH, 22087

What's nearby

Hamburg City Hall - 3 min drive - 2.4 km
Miniatur Wunderland - 4 min drive - 3.0 km
Hamburg Cruise Center - 4 min drive - 3.3 km
Hamburg Messe and Congress - 5 min drive - 3.6 km
Elbe Philharmonic Hall - 5 min drive - 3.7 km

Getting around

Uhlandstrasse U-Bahn - 8 min walk
Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
Hamburg Airport (HAM) - 25 min drive

Restaurants

‪Alsterperle - ‬10 min walk
‪Peter Pane - Hamburg Turnhalle - ‬7 min walk
‪Goldherz - ‬8 min walk
‪Campari Lounge - ‬4 min walk
‪Da Caio - ‬4 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

Eco-certified hotel remodeled in 2019 and located near Miniatur Wunderland

Take advantage of dry cleaning/laundry services, a bar, and a 24-hour health club at Crowne Plaza Hamburg - City Alster by IHG. Active travelers can enjoy amenities like rowing/canoeing and cycling at this hotel. The on-site restaurant, The Restaurant, offers breakfast and lunch. In addition to conference space, guests can connect to free in-room WiFi.

Other perks include:

Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
An electric car charging station, express check-in, and smoke-free premises
A front-desk safe, tour/ticket assistance, and luggage storage
Guest reviews say great things about the helpful staff

Room features

All 291 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.

More amenities include:

Hypo-allergenic bedding and free cribs/infant beds
Bathrooms with hair dryers and shampoo
42-inch TVs with satellite channels
Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Similar properties

Relax in a shaded outdoor space with comfortable seating and lush greenery.

Spa
Pet friendly
Free WiFi
Restaurant

P8,934 total

includes taxes & fees

Jul 20 - Jul 21

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Offsite parking available (EUR 29 per night)
Secured, covered self parking on site (EUR 29 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28.50 per person
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli

Restaurants on site

The Plaza
The Restaurant

Things to do

24-hour health club
Bicycle rentals
Billiards/pool table
Rowing/canoeing

Family friendly

In-room crib
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

5,651 square feet of conference space
9 meeting rooms

Outdoors

On the waterfront

Spa

Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Area rugs in room
Elevator (39 inch wide door)
Handrails in stairways (39 inches high)
Hardwood flooring in room
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (39 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
7 floors
Banquet hall
Biodegradable drinking straws available
Built in 1987
Comprehensive food waste policy
Comprehensive recycling policy
Locally-owned and organized tours and activities
No plastic drinking straws
Renovated entire property - November 2019
Smoking not allowed
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding

Bathroom

Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.57 per person, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 28.50 per person
Covered self parking fee: EUR 29 per night
Nearby parking fee: EUR 29 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Crowne Plaza Alster

Crowne Plaza Alster Hotel

Crowne Plaza Alster Hotel Hamburg City

Crowne Plaza Hamburg City

Crowne Plaza Hamburg City Alster

Hamburg City Alster

Crowne Plaza Hamburg - City Alster Hotel Hamburg

Hamburg Crowne Plaza

Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Is Crowne Plaza Hamburg - City Alster by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Hamburg - City Alster by IHG?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hamburg - City Alster by IHG on Jul 20, 2025 start from P 5,215.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hamburg - City Alster by IHG?

Self parking is available for EUR 29 per night.

What time is check-in at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Hamburg - City Alster by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Hamburg - City Alster by IHG located?

Located in Hamburg-Nord, this eco-certified hotel is 0.3 mi (0.5 km) from Alster Lakes and within 3 mi (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.7 mi (4.3 km) away. Uhlandstrasse U-Bahn is 8 minutes by foot and Lohmuhlenstrasse U-Bahn is 11 minutes.

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Crowne Plaza Hamburg - City Alster by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Jasmina

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

clean, great staff and food

Stayed 1 night in Feb 2025

8/10 Good

SADIK

Jun 30, 2025

Liked: Staff & service, amenities, property conditions & facilities

staff was good. rooms were not so clean when we first check in. breakfast was good. area is okay but its really hard to find a market by walk.

Stayed 3 nights in Jun 2025

10/10 Excellent

Laerke

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed my stay here and the rooms were perfetly comfortable and with great designs. I'm definitely planning to stay here again next time I'm in Hamburg.

Stayed 1 night in Feb 2025

10/10 Excellent

Bettina

Mar 26, 2025

Liked: Amenities

So nice

Stayed 2 nights in Mar 2025

10/10 Excellent

Bill

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent, we will back next time

Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Aug 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean hotel. Room was great and sauna area was very nice! Good location.

Stayed 2 nights in Aug 2024

10/10 Excellent

LUIGI

Jul 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a nice hotel in a quiet area of Hamburg.

Stayed 1 night in Jul 2024

10/10 Excellent

Tor Allan

Nov 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff is professional and personable.

Stayed 8 nights in Nov 2024

10/10 Excellent

Powen

Nov 23, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel.

Stayed 2 nights in Nov 2023

10/10 Excellent

Tatyana

Jun 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel in the center of Hamburg. The property is new, very clean and is in a great location. We greatly enjoyed our stay.

Stayed 2 nights in Jun 2024

10/10 Excellent

Tracy

Nov 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great ! Workers are helpful and so nice would definitely stay here again if I come back

Stayed 5 nights in Nov 2023

8/10 Good

Erlend

Mar 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, short walk to centrum. Car Parking👌 clean hotel! Great breakfast, 10/10:-)

Stayed 1 night in Feb 2024

10/10 Excellent

Norbert

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A pleasant and calm hotel at the edge of hopping St. Georg with its dining options and just a few steps to green walls along the Alster. Downtown ist a 25 min walk or short bus ride.

Stayed 4 nights in Aug 2024

10/10 Excellent

Neill

Mar 13, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable, great location.

A brilliant base from which to explore Hamburg, with shops and places to eat 10 minutes away. I ordered room service breakfast and had a breakfast in the restaurant. There was a choice to meet with all dietary requirements. The room was spacious and comfortable with tea and coffee making facilities. The bathroom was clean and tidy, although the ceiling tiles needed replacing as they were discoloured. You had to be patient whilst waiting for a lift, there are three of them, but one was out of commission. The option of getting to the foyer by stairs wasn’t possible. The stairs led outside in case of fire. I would stay again because of its position.

Stayed 3 nights in Mar 2025

10/10 Excellent

Osher

Jul 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good Recommendation 👍

Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Jun 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an excellent hotel. The location is brilliant with only a 7 minute walk to the nearest U-Bahn - U3 line which takes you to most places in the city centre. The rooms were very very clean as was the hotel. The breakfast was great with a huge selection of food and drink. The bar area is lovely too. All the staff at the hotel are so helpful. We would definitely stay at this hotel again. Absolutely excellent.

Stayed 3 nights in Jun 2024

10/10 Excellent

MASAMI

Aug 14, 2024

Good

Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Jan 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They helped us with our inconveniences of getting there late

Stayed 4 nights in Jan 2024

6/10 Okay

Gulzar Alam

Nov 15, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel with a wrong perception projected in expedia

Nice hotel mainly for business people. But the lo ation shown in the website was deceiving. We oaid extra for Altser Lake view but you can only view part of the Lake at a distance. City center is at a distance and not easy for regular walking.I was surprised to find that in the breakfast room there is a long que as they look for names but not the room number of the guest. Breakfast choice is also very limited. This is not a typical Crown Plaza we stau around the world.

Stayed 3 nights in Nov 2023

2/10 Terrible

THIAGO

Apr 24, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i had my belongs stolen

I left my room and returned I found that my personal belongings that were supposed to be inside the lock were on the table. I tried to open the lock but the PIN that I had set up was not working. I asked the hotel reception for assistance and they came to the room and opened the lock. I noticed that my money was missing and my things were messed up. I immediately called the police who requested the hotel to provide a list of access to my room. To my surprise, it was noted that someone from the hotel staff, other than the housekeeper, had opened the room during the afternoon without any reason. The hotel manager arrived the next day but did not provide any explanation for the intrusion. After a brief conversation, he simply said "we finish" and left me alone.

Stayed 3 nights in Apr 2024

10/10 Excellent

Ralf

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Toller Service, sehr nette Mitarbeiter Das Frühstück ist unschlagbar!

Stayed 2 nights in Jul 2025

8/10 Good

Annegret

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Schönes Hotel, schöne gemütliche Zimmer und ruhige Lage.

Stayed 2 nights in Jun 2025

10/10 Excellent

Carsten

Jul 7, 2025

Liked: Cleanliness, amenities

Ruhiges, sehr gepflegtes Hotel in guter Lage. Modern eingerichtete Zimmer in angemessener Größe. Frühstücksbuffet absolut empfehlenswert. Die Angestellten waren immer freundlich und aufmerksam.

Stayed 2 nights in Jul 2025

10/10 Excellent

Elke

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sehr gute Lage. Wir hatten ein Zimmer in der 6. Etage mit Blick auf die Außenalster. Der Stadtteil St. Georg hat einen besonderen Flair. Optimale Anbindung an den öffentlichen Nahverkehr. Viele Sehenswürdigkeiten der Stadt sind gut zu erreichen.

Stayed 4 nights in Jun 2025

8/10 Good

Elisabeth

Jul 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tolles Hotel, sehr zu empfehlen

Stayed 1 night in Jun 2025

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Crowne Plaza Hamburg - City Alster by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Hamburg - City Alster by IHG

Reviews

Popular amenities

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Standard Room, 1 King Bed (Alster View)

Standard Room, 1 King Bed (Alster View)

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Premium Suite, 1 King Bed (Alster View)

Premium Suite, 1 King Bed (Alster View)

Highlights

View all photos for Family Room, 1 King Bed (Family Room)

Family Room, 1 King Bed (Family Room)

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Hamburg - City Alster by IHG

Awards and affiliations

Languages

Similar properties

Radisson Blu Hotel, Hamburg

Radisson Blu Hotel, Hamburg

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions