Ratings based on 564 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Lahore

Posted 5 Nov 2024
Overall good experience
5 out of 5
by A verified traveler

Posted 6 Jul 2024 on Hotels
We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.
4 out of 5
by A verified traveler

Shower

Posted 1 Jun 2024 on Hotels
The only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!
5 out of 5
by A verified traveler from Cosmopolis

Posted 11 Aug 2023
This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2023 on Hotels
3 out of 5
by A verified traveler

Tiny rooms and dreadfully overpriced

Posted 29 Apr 2023 on Hotels
Tiny rooms. Way overpriced for the size.
5 out of 5
by A verified traveler

Posted 9 Oct 2022
The property was great. My room was clean and spacious and the bathroom was wonderful!
5 out of 5
by A verified traveler

Posted 4 Sep 2022
There was nobody at the front desk when I wanted to check out at 5 in the morning.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2022
5 out of 5
by A verified traveler

Excellent

Posted 25 Sep 2020 on Hotels
Excellent
Comment from Hotel Management
28 Oct 2020 by Altona, Hotel Management
Lieber Mark, vielen herzlichen Dank für Ihre Mühe Ihren Hotelaufenthalt bei uns zu bewerten. Wir freuen uns sehr! Hoffentlich bis bald und viele Grüße, Ihr Team vom Best Western Raphael Hotel Altona