Ratings based on 564 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lahore
Posted 5 Nov 2024
Overall good experience
by A verified traveler
Posted 6 Jul 2024 on Hotels
We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.
by A verified traveler
Shower
Posted 1 Jun 2024 on HotelsThe only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!
by A verified traveler from Cosmopolis
Posted 11 Aug 2023
This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
by A verified traveler
Posted 31 Jul 2023 on Hotels
by A verified traveler
Tiny rooms and dreadfully overpriced
Posted 29 Apr 2023 on HotelsTiny rooms. Way overpriced for the size.
by A verified traveler
Posted 9 Oct 2022
The property was great. My room was clean and spacious and the bathroom was wonderful!
by A verified traveler
Posted 4 Sep 2022
There was nobody at the front desk when I wanted to check out at 5 in the morning.
by A verified traveler
Posted 23 Jun 2022
by A verified traveler
Excellent
Posted 25 Sep 2020 on HotelsExcellent
Comment from Hotel Management
28 Oct 2020 by Altona, Hotel Management
Lieber Mark, vielen herzlichen Dank für Ihre Mühe Ihren Hotelaufenthalt bei uns zu bewerten. Wir freuen uns sehr!
Hoffentlich bis bald und viele Grüße, Ihr Team vom Best Western Raphael Hotel Altona