Ratings based on 1,454 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
The laundry room was a nice surprise.
Comment from Hotel Management
24 Sep 2024 by Citadines Michel Hamburg, Hotel Management
Dear Michele, Thank you very much for your booking and your lovely feedback. We are very pleased to read that you had a lovely stay in our hotel and that we were able to fulfill your expectations. We look forward to welcoming you back to our hotel for another stay in Hamburg.Best regards from Hamburg, your Team from Citadines Michel Hamburg
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Citadines Michel Hamburg, Hotel Management
Dear Zabi,Thank you very much for your booking and your lovely feedback. We are pleased that you had a lovely stay in our hotel and that we were able to fulfill your expectations. We look forward to welcoming you back to our hotel for another stay in Hamburg.Best regards from Hamburg your team from the Citadines Michel Hamburg
by A verified traveler
Posted 26 Jul 2024
Very friendly welcome and as we were 'known' the check-in was very quick.
Comment from Hotel Management
29 Jul 2024 by Citadines Michel Hamburg, Hotel Management
Dear Paul,Thank you very much for your wonderful review. We are pleased that everything was to your satisfaction and that you had a nice stay in our hotel. We look forward to welcoming you again in our house during another stay in Hamburg. Best regards from Hamburg, your team from the Citadines Michel Hamburg.
by A verified traveler
Posted 18 Jul 2024
Parking has to be reserved in advance. Extremely inconvenient and no options in the surrounding area.
Comment from Hotel Management
22 Jul 2024 by Citadines Michel Hamburg, Hotel Management
Lieber Jan Philipp, vielen Dank für deine Rückmeldung zu deinem Aufenthalt in unserem Haus. Wir bedauern es sehr, dass wir dich während deines Aufenthaltes nicht zu 100% von unserem Haus überzeugen konnten. Leider verfügt unser Haus nur über eine begrenzte Anzahl an Tiefgaragenstellplätzen, daher empfehlen wir immer vorab einen Stellplatz zu reservieren. Sollte kein Stellplatz mehr verfügbar sein, gibt es in der näheren Umgebung fußläufig Parkhäuser, die wir gerne empfehlen. Wir würden uns freuen, dich bei einem weiteren Aufenthalt Hamburg erneut in unserem Haus begrüßen zu dürfen. Schöne Grüße aus Hamburg, dein Team aus dem Citadines Michel Hamburg
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Citadines Michel Hamburg, Hotel Management
Dear Yair,Thank you very much for your nice review. We are pleased that everything was to your satisfaction and that you had a nice stay. We look forward to welcoming you again in our house during another stay in Hamburg. Best regards from Hamburg, your team from the Citadines Michel Hamburg.
by A verified traveler
Tolles Hotel für Städte Tripp
Posted 24 May 2024 on HotelsGreat hotel. Large room. Central location. Gladly again.
Comment from Hotel Management
27 May 2024 by Serhat Solmaz Assistant Residence Manager, Hotel Management
Dear Boris,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards,
by A verified traveler
Posted 7 Apr 2024 on Hotels
Comment from Hotel Management
22 Apr 2024 by Serhat Solmaz Assistant Residence Manager, Hotel Management
Dear Dongwon,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards
by A verified traveler
Posted 6 Apr 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by Serhat Solmaz Assistant Residence Manager, Hotel Management
Lieber Ralf,Schön zu sehen, dass Sie einen angenehmen Aufenthalt hatten. Vielen Dank für die gute Bewertung. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen,
by A verified traveler
Great place and great value for money
Posted 4 Apr 2024 on HotelsGreat place, easy to walk to all places and would stay again
Comment from Hotel Management
8 Apr 2024 by Serhat Solmaz Assistant Residence Manager, Hotel Management
Dear Gareth,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards
by A verified traveler
Posted 28 Mar 2024
Really nice place, great location right in the center of the city, clean, well definitely stay there again
Comment from Hotel Management
1 Apr 2024 by Serhat Solmaz Assistant Residence Manager, Hotel Management
Dear Zoya,Thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again
