Ratings based on 980 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
5 out of 5
by A verified traveler

Posted 18 Dec 2024
Great location!
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Best hotel in Hamamatsu City!
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Excellent hotel very close to the station
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Friendly staff, clean, beautiful hotel Excellent breakfast buffet
5 out of 5
by A verified traveler

Posted 4 Nov 2024
We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler from Guelph

Posted 16 Oct 2024
Sauna and bath was not as good as I expected
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2024
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