Ratings based on 73 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2024 on Hotels
A wonderful hidden gem on the side of a lake, overlooked by beautiful mountains. Lovely staff, delicious food. Just an easy place to stay and relax. I was told we were the 6th British couple to stay in the last 5 years. I'm not completely convinced by that but who cares, it was a joy.
by A verified traveler
Superb location, facilities, food and service
Posted 31 May 2024 on HotelsOur first visit to Austria and we fell in love with it. The stunning scenery in any weather was breathtaking at every angle. The facilities were faultless and staff were very welcoming and friendly without exception. The food was more like 5 star especially the dessert by Chloe who clearly was well trained in Paris which were heavenly.Kristina welcomed us with a personal and genuine explanation of the hotel and room. The views, spa and events were also faultless. It's the best hotel we have stayed in and definitely nudging 5 star in our opinion. Well done. Keep up the good work. We don't often revisit as the world is a big place but highly recommend anyone who wants some peace and quiet, good food and enjoys nature, stunning scenery and relaxation. The only thing to remember is your Google translate for the menus and signage which is in German including the spa where the tradition is to use towels only
by A verified traveler
Excellent Getaway
Posted 28 Apr 2024 on HotelsWe came for a week of rest and found it here. Service was courteous and we especially enjoyed getting to know some of the waitstaff whom were more interactive with us and our dog. Very pet friendly hotel! The views were spectacular as we were able to enjoy a beautiful winter snowscape and as the weather warmed, we saw peeks of green and the beautiful color of the lake. We especially enjoyed daily swims in the indoor/outdoor heated pool. Wednesday was our favorite evening in the restaurant as it was Austrian themed with traditional music and fare. Food was good for half board: 8/10 Hotel was a little too warm for us Americans but we understand that’s how Europeans like it. Luckily, we could open windows for some fresh air in the room. We feel refreshed and ready to return to work! Thanks for a lovely vacation!
Special hello to Matteo, Peter & Restaurant Supervisor (name escapes me)…you guys added much to our week with your smiles, laughter and kindness!
by A verified traveler
Posted 11 Nov 2023
Nice location, spa is good but the pool is bit cold because it says 31 and the temp on the Thermometer was always below 27.
Breakfas was good but bit modest and the dinner is with (5 gang menu) you choose only between two options.
Overall 3/5
by A verified traveler from richmond hill
Posted 13 Oct 2023
Excellent.
by A verified traveler
Posted 11 Oct 2023
My wife and I were lucky enough to find this perfect hotel to spend our 10 year anniversary and it is even more beautiful in person. The staff was phenomenal and helpful and the hotel amenities and inclusions were spectacular. I definitely hope to return to this hotel again in the future.
by A verified traveler
Posted 24 Jun 2023
This lakefront property is somewhat off the beaten path. It's quiet and offers lots of activities such as eBiking, paddle boarding, boating, and hiking. It has an excellent spa, and indoor and outdoor pool. The rooms are lovely, adorned with wood and offer a great view of the lake and mountains. An exceptional breakfast and dinner is included.
by A verified traveler
Posted 3 Jul 2022
Friendly, efficient and helpful service. Attractive decor. Good food and wine. Quiet
Room was too hot and leaving French window open did not cool it enough, nor did fan provided
by A verified traveler
Posted 6 Oct 2024
Alles war wunderbar; sehr freundliches Personal, allerdings hat der Pool (auch im Winter) nur 31 Grad, was definitiv zu kühl ist. Dafür sind die Gemeinschaftsräume/Restaurants viel zu warm. Der kalte Pool ist leider Grund genug, nicht wieder zu buchen. Ansonsten ist das Team sehr nett.
by A verified traveler
Posted 21 Sep 2024
