Ratings based on 3,637 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
This is a great option on a budget - location is great. However, the parking is a good 5-10 minute walk to the hotel. The hotel itself is also pretty outdated - specifically the bathroom.
by A verified traveler
Posted 27 Nov 2024
Location was perfect..room smelled of smoke but clean. Would definitely stay again
Comment from Hotel Management
27 Nov 2024 by Guest Service, Hotel Management
Dear Michelle, Thank you for your feedback! We're thrilled to hear that you enjoyed our perfect location and found your room clean. However, we’re sorry about the smoke smell you encountered in the room. This is not the standard we strive for, and we will address this issue with our housekeeping team to ensure it doesn’t happen again.It’s wonderful to know that you’d choose to stay with us again. We look forward to welcoming you back for an even better experience next time!Best regards,The Barrington Hotel
by A verified traveler
Posted 26 Nov 2024
Staff super helpful and friendly. Easy to work with and very accommodating.
Comment from Hotel Management
26 Nov 2024 by Guest Services, Hotel Management
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that our staff was helpful, friendly, and accommodating during your visit. We look forward to welcoming you again soon!
by A verified traveler
Posted 26 Nov 2024
Wonderful stay
Comment from Hotel Management
26 Nov 2024 by Guest Service, Hotel Management
Dear Taryn,Thank you for taking the time to rate your stay with us! We are glad to hear you have a wonderful stay. If there's anything specific you'd like to share about your experience or areas we could improve, we'd love to hear from you.We hope to welcome you back again soon!Best regards,The Barrington Hotel
by A verified traveler
Posted 25 Nov 2024
Great accommodations! Not easy access.
Comment from Hotel Management
26 Nov 2024 by Guest Services, Hotel Management
Thank you, Mike, for your wonderful 5-star review! We're thrilled to hear you enjoyed the accommodations. We appreciate your feedback regarding the accessibility and will take it into consideration as we continue to improve. We hope to welcome you again soon!Best regards,The Barrington Hotel Team
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Guest Services, Hotel Management
Thank you, Keygan, for your wonderful 5 out of 5 review! We truly appreciate your feedback and are glad to hear you had a great stay. We look forward to welcoming you back soon!Best regards,The Barrington Hotel Team
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Guest Services , Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 25 Nov 2024
The people next to us were extremely loud people were knocking on our door from 4 am to 8 am the people next to us got arrested destroyed the door beside the enteance and kept opening and shutting their door making it impossible to sleep
Comment from Hotel Management
25 Nov 2024 by Guest Services, Hotel Management
Thank you for bringing this matter to our attention. We sincerely apologize for the disturbances you experienced during your stay, as this is not the level of service we strive to provide. We understand how frustrating it must have been to deal with the noise and disruption, and we will be reviewing our procedures to prevent such incidents from happening in the future. We value your feedback and will take appropriate action to ensure a more peaceful and enjoyable experience for our future guests.Kind regards,
by A verified traveler from Welland
Posted 25 Nov 2024
Great location, dated rooms, very clean
Comment from Hotel Management
25 Nov 2024 by Guest Services, Hotel Management
Thank you, Kimberly, for your 5 out of 5 review! We're happy to hear that you enjoyed our great location and found the rooms clean. We appreciate your feedback and will continue working on improving our facilities. We hope to welcome you back soon!Best regards,The Barrington Hotel Team
by A verified traveler
Posted 24 Nov 2024
Sadly the sauna did not seem to work especially with the pool area and pool a little cool.
Wasn't informed that the street in front of the hotel was not accessible by car.
Comment from Hotel Management
25 Nov 2024 by Guest Services, Hotel Management
Thank you, Stephanie, for your feedback. We’re sorry to hear that the sauna and pool did not meet your expectations and that the street access caused inconvenience. We appreciate your understanding and hope to welcome you back soon for a better experience.Best regards,The Barrington Hotel Team
