Ratings based on 26 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Amazing Place!

Posted 27 Mar 2024 on Hotels
Took a chance on having no idea what to do or where to stay. Found this place and it didn’t disappoint! First off, Nicolas is the best host we have ever experienced. Seriously cannot thank him enough for taking care of my family. Answered every question and made some amazing recommendations. He grew up here and knows this place well. Thank you Nicolas. Second, location is the best! We walked right to the lift! It is literally across the street and there’s a great rental shop below the inn that gives you a discount. Nico also does a great job of letting you know the good deals and getting everything for you set up. He even delivered our lift tickets to the rental shop. Great dude! Third, everything you need is right here. The room is so comfortable with amazing views and secure. Best trip to the snow in Japan. Highly recommend this place. Five stars doesn’t do it justice. Thanks again Nico!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 22 Feb 2024
Nico was so kind and accomodating! He took us to an ATM to get cash for our lift passes, picked one of our group up from the station, and dropped us all back when we were leaving - above and beyond! Rooms were very clean and located a few minutes walk from Escal Plaza/Goryu ski field. Highly recommend, would definitely stay here again!
5 out of 5
by A verified traveler

Convenient, clean, and 5 stars!!

Posted 1 Feb 2024 on Hotels
It was just like the pictures. My room was spacious, had use of the fridge. Nicholas the owner was amazing. He even went out of his way to call me cabs and give me rides to the bus stop as I couldn’t speak any Japanese. Oh did I mention it’s literally across the street from goryu plaza?? Definitely recommend!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2024
5 out of 5
by A verified traveler

Posted 22 Jan 2024 on Wotif
Great Stay. Nicholas is an amazing host and brought a nice little array of fresh pastries every morning
5 out of 5
by A verified traveler

Posted 25 Dec 2023
We were very happy with Lift Inn Hakuba. Our room (room type C) was clean, cosy, warm and had a beautiful outlook. Nico was helpful and went above and beyond to meet our needs. Would recommend to anyone wanting the convenience of having the slopes of your front door. We also enjoyed the quaint surroundings.
Comment from Hotel Management
26 Dec 2023 by Nicolas, Hotel Management
Thank you for your stay and happy to read your review.I'm looking forward to seeing you soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Feb 2023
3 out of 5
by A verified traveler

Great Location but Smell and Dryness..

Posted 5 Feb 2023 on Hotels
The location is amazing. Also great veggie option burger restaurant was on the bottom of the same building was plus. Though, as soon as stepping in the room, artificial cheap smelly scent was awfully strong.. made me feel sick, so we left the window open for a while but it didnt go away for a long long time.. Another thing, to keep the room warm was only by AC. That made the room super dry throughout the night, and made my and my child's throat really bad.. Also, no bathtub, only shower. Otherwise, it's clean and nice fun room on the second floor walk up. There is d shared kitchen too. Ah, and if there is a little kid, not recommended as the window opens very wide and looked dangerous.
5 out of 5
by A verified traveler

Posted 26 Dec 2021
Everything was FANTASTIC
Comment from Hotel Management
26 Dec 2021 by Sophie, Hotel Management
Thank you so much. Hope you had an amazing time in Hakuba.