Ratings based on 6 Verified Reviews

3.8 out of 5
67% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Mar 2020
The staff could not have been more helpful and welcoming! This property is a little way out of the main town of Hakuba, however, the property offer free shuttle runs for both dropping and picking off at the slopes, and in the evening for dinner/drinks and shopping. This is complimented by being a 200metre walk from the free shuttle service included in the lift pass. Beautiful inside and outside onsen, huge boot room and fantastic breakfast.
4 out of 5
by A verified traveler

Recommended

Posted 21 Jan 2020 on Hotels
Very frendly helpfull people staff. Always available to bring us to destination. Very good breakfast and dinner
5 out of 5
by A verified traveler

非常不错的酒店，距栂池雪场近

Posted 23 Jan 2019 on Hotels
距栂池雪场很近，去其他雪场也是免费接送，员工非常热情，办事认真，下次一定会再入住的，也一定会推荐给来白马村滑雪的朋友到此入住。酒店配有温泉浴池，户内和户外都有，滑雪后泡泡还是非常好的。
3 out of 5
by A verified traveler

Posted 20 Jan 2020
早朝のチェックアウト時、フロントが不在だったので呼び鈴を鳴らしたが、出てこなかった。食堂に呼びに行って解決。
2 out of 5
by A verified traveler

Posted 21 Aug 2018 on Hotels
無料Wi-Fiと書いてあったけど、ロビーでしか使えなくて非常に不便でした。古いホテルですが、雰囲気は良かったです。フロントで勧められたゴンドラに乗ってみました。とても景色が良かったです。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2018
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