Ratings based on 78 Verified Reviews

4.4 out of 5
4.3 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
ใกล้สถานีรถไฟ/จุดจอดรถบัสที่มาจาก Nagano/รถบัสไป Happo Pond ที่พักเหมือนในรูป Seikoเจ้าของที่พัก สื่อสารภาษาอังกฤษได้ดีมากให้คำแนะนำและช่วยเหลือดีมากๆ พาเดินไปสอบถามเจ้าหน้าที่ที่สถานีรถไฟเกี่ยวกับการซื้อตั๋วให้ด้วย มีเครื่องซักผ้า น้ำร้อน อาหารเช้ากาแฟ ขนมปัง ผลไม้
4 out of 5
by A verified traveler

Posted 5 Nov 2024
The host Seiko, an mature Japanese lady is extremely hospitable and friendly. She makes you feel at home. The property is a little old but reasonably clean. Simple breakfast is provided. The room is spacious by Japanese standard. The facility is homely but not hotel standard. Bathroom and toilet is shared.
5 out of 5
by A verified traveler

Posted 17 Jul 2024
The owner was super nice
5 out of 5
by A verified traveler

Posted 19 Mar 2024
My partner and I were eager to experience the snow in Hakuba and were in search of an affordable and charming place to stay for a couple. We stumbled upon West Coast Inn, and its location turned out to be incredibly convenient for us. Situated just a 3-minute walk from Hakuba Station (also providing access to the Hakuba Free Shuttle to the Happo One Slope and other slopes), it was perfect. Seiko and her husband were delightful hosts, both fluent in English, which was helpful for us as non-Japanese speakers. Our room and the overall ambiance of the inn were delightful, and they truly made us feel at home.
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Host was very accommodating
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2024
5 out of 5
by A verified traveler

Posted 9 Feb 2024 on Wotif
Wonderful host, and convenient location
5 out of 5
by A verified traveler

Posted 7 Feb 2024
Best hotel I ever stayed at before, The owner is the most helpful person and we couldn't of had a successful trip without her
4 out of 5
by A verified traveler

Good for the price and location great staff.

Posted 1 Feb 2024 on Hotels
The owner is super friendly and speaks good English. She’s super helpful with ski rental and bus information. She even offer to drop me somewhere near by. Place is a bit old. Floors are wood and makes a bit of noise. But the place is clean and offers soap shampoo toothpaste etc. offers a simple continental breakfast. It’s near Hakuba station if your using that for transport. It’s like staying at a relatives house or college dorm with a house mother. You eat in a common area and dinning room. Everyone washes their own dishes.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jan 2024 on Hotels