Ratings based on 72 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jul 2024
The owner was super nice
by A verified traveler
Posted 19 Mar 2024
My partner and I were eager to experience the snow in Hakuba and were in search of an affordable and charming place to stay for a couple. We stumbled upon West Coast Inn, and its location turned out to be incredibly convenient for us. Situated just a 3-minute walk from Hakuba Station (also providing access to the Hakuba Free Shuttle to the Happo One Slope and other slopes), it was perfect. Seiko and her husband were delightful hosts, both fluent in English, which was helpful for us as non-Japanese speakers. Our room and the overall ambiance of the inn were delightful, and they truly made us feel at home.
by A verified traveler
Posted 3 Mar 2024
Host was very accommodating
by A verified traveler
Posted 21 Feb 2024
by A verified traveler
Posted 9 Feb 2024 on Wotif
Wonderful host, and convenient location
by A verified traveler
Posted 7 Feb 2024
Best hotel I ever stayed at before, The owner is the most helpful person and we couldn't of had a successful trip without her
by A verified traveler
Good for the price and location great staff.
Posted 1 Feb 2024 on HotelsThe owner is super friendly and speaks good English. She’s super helpful with ski rental and bus information. She even offer to drop me somewhere near by. Place is a bit old. Floors are wood and makes a bit of noise. But the place is clean and offers soap shampoo toothpaste etc. offers a simple continental breakfast. It’s near Hakuba station if your using that for transport. It’s like staying at a relatives house or college dorm with a house mother. You eat in a common area and dinning room. Everyone washes their own dishes.
by A verified traveler
Posted 27 Jan 2024 on Hotels
by A verified traveler
Posted 9 Jan 2024
Location is convenient for train but the shuttle bus does not always stop at the near by station. They turn off the heat to the rooms during the day and you have to ask to have it turned back on. We were freezing after skiing for a good hour. The shower maxes out at below optimal temperature. The bathroom was dirty with pink mould in the shower and cobwebs in the corner of the room. The carpet was gross, and bedside lights did not work. You must bring your gear into your room if you want it to dry out overnight. The breakfast is bread coffee and cornflakes. The final night the bed frame collapsed and we had to fix it. The place seems run down and tired. The female owner speaks English and is lovely.
by A verified traveler
Posted 7 Jan 2024 on Hotels
