Ratings based on 41 Verified Reviews

4.1 out of 5
4.0 Room cleanliness
4.5 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Excellent place to stay and staff was great. Just remember that they can pick you up on the day you check in and they can drop you off the day you check out. I had to get dropped off at the Hakuba station when I was leaving
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2024 on Wotif
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 27 Feb 2024 on Wotif
Great location, and also good varied breakfast.
4 out of 5
by A verified traveler

Posted 7 Feb 2024
The staff was very helpfull
4 out of 5
by A verified traveler

Posted 5 Feb 2024
Highly recommended
5 out of 5
by A verified traveler

Great ski hotel

Posted 29 Jan 2024 on Hotels
Very clean quant place. Morning breakfast was a great way to start the day. Definitely recommend and would stay there again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2024
5 out of 5
by A verified traveler

Posted 15 Jan 2024
Good location, friendly staff
3 out of 5
by A verified traveler

Posted 2 Jan 2024 on Orbitz
more of a 2 Star property-- especially in the quality of the beds and furniture. But the location is great-- 5 minute walk from bus stop and 15 minutes from Gondola (and 3 minute walk from shuttle stop to Gondola). what i appreciate about the property was there was a desk so I could get work done. Hotel has a very strict policy regarding breakfast (they won't serve anyone after 8 am) and you have to pay for late check out (which i appreciate). but if you're expecting luxury, you won't get it here. You will get convenience though.