Ratings based on 7 Verified Reviews
4.4 Room cleanliness
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 26 Dec 2024
We recommend dealing with the property directly rather than through Expedia, as communication was excellent once we did so. The team was incredibly helpful and accommodating with all our requests. The heating system and TV were a bit tricky to figure out at first, but everything worked fine once we got the hang of it. The location is fantastic—just a short walk to the Happo One Gondola Adam—and very peaceful.
by A verified traveler
Posted 3 Dec 2024
Fantastic location right near lifts. Had heavy snow just befored we arrived so was fantastic. Joanie was super helpful from onli e check in till we were dropped off at the train station.gave very informative knowledge of what to do in the area and where various places were. Highly recommend to stay here.
by A verified traveler
Posted 1 Feb 2023
Fabulous apartment in a great location directly opposite the Gondola and a coffee shop. Easy walk into town. The apartment was very clean, spacious and had everything we needed. Would highly recommend.
Comment from Hotel Management
5 Feb 2023 by Manager, Hotel Management
Dear Julie, Thank you so much for staying with us, it has been a pleasure looking after you and family. We hope to be off service to you again in the future.Warm regards, the Gondi Team :-)
by A verified traveler
Posted 30 Dec 2022
This trip became a very good memory. Without the facilities and beds at the accommodation, it would not have been possible. Thank you very much.
Comment from Hotel Management
5 Jan 2023 by Manager, Hotel Management
Thank you so much for staying with us!We are glad you had a memorable time in Hakuba. Hope to see you again!
by A verified traveler
Posted 23 Feb 2021 on Hotels
Comment from Hotel Management
23 Feb 2021 by Hakuba Gondola Apartment Team, Hotel Management
Thank you so much for your review.
by A verified traveler
Posted 4 Jan 2021
ウォシュレットがあると良かった
Comment from Hotel Management
4 Jan 2021 by Hakuba Gondola Apartment Team, Hotel Management
レビューありがとうございます。 今後、ウォシュレットを検討していきます。
またお迎えできることを楽しみにしております。
Thank you very much for your review.
We will consider the washlet in the future.
Looking forward to welcoming you back again.
