Ratings based on 29 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
The wooden cabin is so cute and perfect for our family of four. My kids love bunk beds and my husband and I have our own room so that was perfect. It is a 10 min walk to the Happy zone ski area which was so-able.
by A verified traveler
Posted 22 Dec 2024
The team at Hakuba Canadian Lodge made this place great! We stayed early in the season so we were the few (only?) guests in the place. The team kindly picked us up from Happo bus terminal on our arrival and even drove us to a supermarket for groceries (proper big supermarket, not a convenience store).
One person in our group fell ill after a few days skiing and the team went above and beyond to drive us to a clinic to see a doctor.
The cabin itself is quite aged but is very well maintained. It has a private driveway attached but since we didn’t drive the kids turned it into a giant snow playground and had so much fun. We did have some issues with the fixtures but again the team spared no effort in rectifying them quickly.
We would defined stay here again next time we are in Hakuba.
Comment from Hotel Management
22 Dec 2024 by Hakuba Canadian Lodge, Hotel Management
Thank you for staying with us.We sincerely apologize for the broken equipment.We have arranged for the broken parts to be replaced with newer ones.We hope that you will have a comfortable stay the next time you stay with us.All our staff look forward to welcoming you again.Best Regards,Hakuba Canadian Lodg
by A verified traveler
Posted 31 May 2024 on Hotels
The Lodge was conveniently located - close to ski lifts & restaurants. It is however pretty dated & basic but the beds were comfortable & the Lodge met the needs for our 1 night stay.
by A verified traveler
Posted 4 Mar 2024
It's our second time to stay here as they got everything we need, washing machine, kitchen, spacing and nearby the slopes. Love everything here.
It would be even greater if they have a curtain in the bedroom as I'm not a morning person and it's so bright in the morning.
by A verified traveler
Room to spread out.
Posted 8 Apr 2023 on HotelsThis place has great space! Unfortunately, it was not as clean as it should have been. There were lots of dust motes hanging in multiple window frames, ceiling fan covered with clumped on dust, under bed had trash and lots of dust, etc. The cabin, while functionable and a well appointed kitchen, is also dated and in need of some repairs (hole in bathroom door, hole in entry hall, slight curling of linoleum bathroom floor, no rotating dish in microwave, no window coverings in bunks or entry door (which looks right in on the bunks), living space doesn't have blinds on all windows and ones that do are light filtering. The lack of blinds or the light filtering blinds are a problem at night because of the evening outdoor light that remain on all night.....light bleed is a major issue everywhere. People running the place are very nice, and want to be helpful.
by A verified traveler
Posted 8 Mar 2023
Clean and tidy.
by A verified traveler
Posted 5 Sep 2022
いい場所です
Comment from Hotel Management
3 Nov 2022 by 白馬カナディアンロッジ, Hotel Management
ご宿泊とご貴重な口コミ投稿をいただき誠にありがとうございます。ご満足をいただいて何よりでございます。またお待ちしております！白馬カナディアンロッジANNA
by A verified traveler
Kawaii Comfortable Cottages
Posted 29 Jun 2022 on HotelsSuper friendly staff, cottage in great condition, comfortable and located in a forested area. Stayed in summer - very pleasant ,Will stay again!
by A verified traveler
Posted 31 Dec 2019
Good staffs, property condition is old and small bedroom. Prices is over rated。
by A verified traveler
Posted 24 Aug 2024 on Hotels
