Ratings based on 33 Verified Reviews

3.5 out of 5
67% of guests recommend
3.4 Room cleanliness
3.1 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 26 Feb 2019
It was a dirty horrible dump with stained blankets no shuttle bus broken dryer and 5 broken vending machines.Would highly recommend to stay away. Checked in for 10 days only given 1 towel per guest for that time
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2019 on Hotels
4 out of 5
by Mike

Good location for Happo One and Hakuba 47

Posted 28 Mar 2017 on Hotels
Good location for Hakuba ski resorts. shuttle bus stops outside. The complex is very tired and run down, however the rooms/studios are great. The kitchen is small and has gas hob and small grill & microwave. Heating worked well. Checkin was easy, they will leave details of you room in a message for you if you arrive when they are not there. Plenty of parking available.
3 out of 5
by A verified traveler

Posted 23 Feb 2017
Ok hotel, has everything you need. Ideally need a hire car to stay here long term as not many shops or restaurants close by. Not bad location though if keen on doing Goyru and 47 slopes.
4 out of 5
by A verified traveler

Big and clean room, far from restaurants.

Posted 21 Feb 2017 on Hotels
Hakuba White Mountain is supposedly near the ski resort, but even a short 10 minute walk is hard with all that snow. Don't attempt it if you're not used to winter season. Room is clean and big, although the heater did nothing to heat the room. It works, but when I asked the staff why it wasn't able to heat the room, all they could say was that was the maximum output.
4 out of 5
by Fahad from Kuwait

Good but you need a car

Posted 19 Feb 2017 on Hotels
Lovely but you spend an average of 2000Y per trip to move around.. nothing is around so you need a car... if you got one you're good... the room is spacious
4 out of 5
Recommended
for Everyone
by A verified traveler from Queensland, Australia

Great value and location

Posted 20 Jan 2017 on Lastminute
Pros: Quiet, close to what we needed. Shuttle buses and free wifi. Large rooms.
Location: West Coast Cafe 200m down the road for fantastic meals we couldn't finish.
These apartments were actually not what we expected as we booked on short notice but it ended up being better than we had hoped for. Nice clean quiet place with free shuttles running. The owners picked us up from the train station and dropped us back. Fully equipped with cooking facilities but we didn't need them. We ended up going to West Coast Cafe 200m down the road every night for Tea. The owner Mike was great. The apartments were close to Hakabu 47 and Goryu. Myself and my two young kids were more than happy. It is a bit old but still in good condition and everything worked for us and reasonably priced.
3 out of 5
by A verified traveler

Nice room

Posted 16 Feb 2016 on Hotels
Room was a nice surprise. Spacious, with separate bedroom and living room. Heaters worked well.
3 out of 5
by Jairo a. from Bogota, Colombia

Great Location, ok rooms.

Posted 27 Jan 2016 on Hotels
My girlfriend and I spent one night at the hotel for our weekend snowboarding trip. The location was close to many snowboarding locations in Hakuba. The room was big. However, the building was a little old and in need of renovation. The full sized kitchen is ideal for long stays or for people who want to cook in the room instead of finding a restaurant. The room was a little cold and the 2 heaters were not powerful enough to make the whole room warm. Overall it was an affordable and ok stay.