Ratings based on 4 Verified Reviews
4.2 Room cleanliness
5.0 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from melbourne
Private cabin located out of village.
Posted 16 Jan 2018 on Wotif
Pros: The cabin was very warm and clean. Shuttle car met us at train station on arrival to take us to checkin. We had a free laundry wash which was nice.
Cons: English translation on how to use heater. Need phone in cabin to communicate with reception, difficult to book shuttle. Coffee and tea to be provided.
Location: Ski slopes very close by. Shuttle took us to ski rental shop and picked us up at end of day. Shops and cafes available and very good snow.
Stayed for 4 nights in private cabin, sleeping area for 3 in the loft worked well. Very steep stairs to loft. Comfortable futon mattresses. Shuttle had to be pre booked and could take you to ski slope, village or train station. Taxi for evening travel but shuttle would take you to hotel restaurant which was pricy but food good.
Comment from Hotel Management
24 Jan 2018 by Eri, Hotel Management
Thank you so much for staying Campagne Hakuba. Hope you had wonderful holiday in Hakuba with snow. We are glad to have your feedback of your stay. We will put more English instructions for machines in cottage to make it easier for the guests from overseas.
by A verified traveler
Posted 14 Aug 2022
窓口の対応が迅速で丁寧。貸別荘の運営だけでなく、別荘近くにある受付にはおしゃれなレストランが併設されているため、ピザやサラダの配達もお願いでき、到着当日も家族でゆっくり。別荘横に併設されていたテントで手軽に家族でバーベキューが楽しめるように、炭から食材までお願いすると配達してくださるので至れり尽くせりでした。キッチンも充実しており、小ぶりでしたが食器洗い機もあって助かりました。重厚なログハウスの別荘内もゆったりで．ダイニング、リビング、４つの寝室に広めのバスルーム、洗濯室もあるので、3世代３家族小さな子供連れでしたが、おかげさまで皆がそれぞれ休暇を楽しめました。また伺いたいと思います。乾燥機がうまく働かなかったのだけは残念でしたので、次回までに是非調子が良くなっているように望みます。素敵な夏休みになりました。ありがとうございました！
by A verified traveler
Posted 18 Oct 2021
by A verified traveler
Posted 10 Feb 2019
10分有住家的咁講，十分齊全，有廚房洗衣機，有足夠的地方放置滑雪用品. 自駕的可泊車在門外, 沒有駕車的, 酒店可提供專人接送至火車站,巴士站, 超市，滑雪場等. 只須提前小小告知, 十分方便.
工作人員十分熱心, 我們的車掐在雪中，他們立刻安排拖車及送我們去滑雪場. 十分感動!
我們住cottage J, 接待處在旁邊, 走去只1分鐘.. 對於未有車人士更方便!
Comment from Hotel Management
12 Feb 2019 by Eri, Hotel Management
Thank you very much for staying at Campagne Hakuba. We are very happy to hear you enjoyed your time in Hakuba with us. Thank you so much for giving us good feedback. We will keep up to provide good service to our guests.
