Ratings based on 841 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Orlando

Posted 12 Nov 2024
Nice spot, good location, nice sauna
5 out of 5
by A verified traveler from Granada Hills

Posted 11 Nov 2024
Property was nestled across the bridge under wide flowing creek. Walking distance from train station. Pleasant atmosphere… Relaxing Hot springs spa. No wonder why its been there since eighteen hundred years.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Better than the reviews indicate. The room is spacious and well maintained. It’s got beautiful views of the river too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
4 out of 5
by A verified traveler

Posted 1 Nov 2024
The property needs makeover, a little dated. After checking in, little disappointed with our room in what we paid and other hotels we stayed at in Japan, got upgraded at no fee!
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Well located and very easy access from the train station. Breakfast was delicious.
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Great hotel!
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Quiet and safe location despite being so close to the train station. Large hotel with conference rooms and events going on.
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Such a gorgeous stay with friendly staff, amazing onsen and amenities within the hotel and a great selection at the breakfast buffet. It is surrounded by lovely views and places to venture out too. Would recommend to everyone and I will come back soon!
4 out of 5
by A verified traveler

Posted 5 Oct 2024
The location of the hotel is in an excellent place in nature with access to public transportation