Ratings based on 188 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
It's a great stay here, friendly staff service but a bit inconvenience as it's situated at hilly terrains, especially carrying large luggages uphill by walk on our arrival. The onzen, kitchen and pantry facilities was nice and convenient.
by A verified traveler
Posted 5 Oct 2024
Best experience in the hostel. Staff very friendly and helpful. Hakone mesmerized me
by A verified traveler
Posted 27 Sep 2024
Clean comfortable and welcoming. Steep walk up a long hill...grab a taxi from the station...or prepare yourself ....beyond that we loved this more traditional stay and the onsen
by A verified traveler
Posted 12 Sep 2024
Beautiful scenery and view. The staff is lovely and the atmosphere with the other guests is great. The commune room has a beautiful antique wooden floor and views on the forest!
We stayed in a tatami room and it was clean and felt very homely.
by A verified traveler
Posted 24 Aug 2024
Very friendly staff, clean room and amenities.
by A verified traveler from Jakarta
Posted 20 Aug 2024
Comfortable
by A verified traveler
Posted 13 Jul 2024
K's was a very budget-friendly option for our family of four. It was a fun experience staying in the traditional Japanese room, but we did opt for an private bathroom. I didn't realise at the time of booking that the shower facilities were still shared, but this wasn't a problem (and even a bit quicker having 2 showers to use between us vs having one in our bathroom). Futons were fine to sleep on.
The view from the shared lounge area was gorgeous, and so were the surrounds. It is a little bit of a walk, and the hill is really steep, so catch the bus if you can! This was really the only downside of the property we thought - that it is a moderate way out of town, so make use of the property's free umbrella loan if you might be trekking back in the rain!!
We didn't use the onsen, unfortunately, so I can't add anything further on that. It was lovely to be able to grab a brewed coffee during the morning (0730-100, I think, but I don't know why you would still be inside at 1100 rather than getting out to experience the stunning Hakone area!).
by A verified traveler
Posted 13 Jun 2024
Used the hot spring for 10 mins , Got 7 places bitten by mosquitoes … the hot spring smell weird . The hotel toilet smells bad . It’s too old and did not properly maintain
by A verified traveler
Posted 9 May 2024
Nice staff, clean and have free green tea and coffee. However there is no private bathroom in our room. The property is up the hill and very difficult to walk up with luggage. The bus runs every half hour from 7:30-8:00 am and then every hour after that. You have to call taxi after dinner near station.
by A verified traveler from fremont
Posted 9 Apr 2024
It’s a uphill walk from the city center n train station but enjoyed the kitchen common dining area
