Ratings based on 233 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
The staff are wonderful and so friendly. The location is a short walk from the Gora station and there’s a lovely coffee shop at the base of the hill the hotel is on.
The rooms are plenty spacious and the bar / social area is warmly lit and friendly. The other guests staying were welcoming and chatty but would give you space if needed to.
And the onsen!? Amazing.
The stone bath is a great size to relax in and you can book a slot for the evening before you head out in the morning, the cypress bath is a little smaller but it’s available to use without a reservation. Either way, a lovely experience.
Huge thank you to Naoya and the team - we loved our time at Hakone Tent ❤️
by A verified traveler
Posted 1 Dec 2024
Very convenient property for experiencing the Hakone area. Staff were lovely. Very friendly and helpful. The private onsen was good.
by A verified traveler
Posted 20 Nov 2024
Not worth
by A verified traveler
Posted 27 Sep 2024 on Hotels
by A verified traveler
Posted 25 Jul 2024 on Hotels
by A verified traveler
Posted 22 Jul 2024
Really good shower and bathroom facilities. Would have given a higher rating if all the sinks were working.
by A verified traveler
Mother and daughters trip
Posted 28 Jun 2024 on HotelsThe hostel is in a remodeled Ryokan so the walls are thin. It was not a huge problem as nobody was exceptionally noisy. They had earplugs available in room. Felt very safe staying as a mother with daughters. Doors to room, shared bathroom, shared shower, and onsen all locked.
by A verified traveler
Posted 23 May 2024
Easily walkable to all things, staff was friendly
by A verified traveler
Posted 3 May 2024
Feels cozy and the staff are Uni students
by A verified traveler
Posted 27 Mar 2024
A wonderful hotel and equally a wonderful staff. The location of the hotel is fantastic and is quite close to the famous attractions such as gora park or the Hakone open air museum. I would recommend anyone who is interested in a traditional Japanese house, a fun atmosphere and a nice onsen to consider this place.
