Luxury Hotels in Hakone, Kanagawa Prefecture

"Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!"

"Had a nice view ocean. The public osen was new experience for me. I found the late night shop convenient. The arcade at the bottom floor is nice too. "

"Delicious and beautifully presented meals served by friendly and helpful staff. Scenic onsen- a lovely stay."

"As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but...

"Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient. "

"Peak onsen experience for the price. The dinner is a bit expensive and only did it once. So far everything is great."

"Loved the hotel! Be aware public Japanese baths mean sharing the hot springs experience with no clothing. It is separated by gender. We picked the private baths. When we wanted 3 different baths per member of the family, they suggested we only book 1 private bath and we could wear our bathing suits. It was great. There is a room with different types of massage chairs- one for whole body, another for feet, and another for feet and legs. We picked the half board meals. The first night was...

"Such a nice place to relax and take a moment to enjoy where you are. Food was amazing and staff made you feel at home. Was one of my favourite places to stay. Bed was a little too hard for my partner but good for me. You wear your traditional Japanese pajamas throughout the hotel which added to feeling relaxed. I would recommend private onsen, I used it so much and so glad we opted for it."