Ratings based on 40 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2020
by A verified traveler
Posted 27 Dec 2019
Stayed here on Christmas Day. What an wonderful way to spend a cool day in an onsen. We wanted the experience to be authentic traditional Japanese way so we picked this Ryokan. The place is old and clean, very pleasant. Having a private onsen was very important to us so we paid more for it. The dinner and breakfast were great. It was not cheap, but the experience was worth it.
by A verified traveler
Historical Ryokan
Posted 23 Nov 2019 on HotelsA wonderfully historical Hotel in Hakone. It is the typical Ryokan with dinner and breakfast included so be ready to eat lots of fish. Food is good but maybe not as high standard as other places. On the other side the building and its outside onsen are fascinating. The location is good as it is close to Hakone station next to a river. However you don’t get Mountain View as you would in Gora for example. We loved the place staying with two small kids and grand parents.
by A verified traveler
Posted 9 Nov 2019
Such a beautiful ryokan! They were very kind to upgrade our room before we arrived, we ended up staying in the Moegi room which is very close to the entrance and has a private bath. We arrived just after check in and not very many other guests so we were happy to have the public baths to ourselves while we used them, but there is also a family bath on the 3rd floor you can use privately, and you can use the outdoor baths privately from 10pm-4am for 30 mins each time. You do not have to book in advance to use these baths privately. Upon arrival were given a tour of this beautiful property
by A verified traveler
Posted 8 Nov 2019 on Hotels
Vegan food was excellent
by A verified traveler
Posted 31 Oct 2019
by A verified traveler from Toronto
Posted 21 Oct 2019
Excellent traditional Ryokan and Onsen. Beautiful spot in Hakone next to the river. Delivers fully on a very traditional experience
by A verified traveler
Posted 3 Oct 2019
The staff was very helpful. One of the staff spoke good english and another spoke chinese which one of my friends was fluent in. They carried our bags to our rooms and were very friendly and helpful. The facility was very traditionally japanese and was a fun experience. The meal was interesting with many different pieces and they specially made courses for vegetarian and pescatarian members of our group
by A verified traveler
Posted 21 Sep 2019
by A verified traveler from Portland, OR
Posted 27 Aug 2019
A truly beautiful and peaceful place to rest and rejuvenate our bodies after climbing Mt Fuji!
