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Hotel Zagakukan

2.5 star property
Hotel in Hakone with a 24-hour front desk

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Photo gallery for Hotel Zagakukan

1 bedroom, in-room safe, desk, free WiFi
Bathroom
Exterior
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, free WiFi

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Roof Top Open Air Bath

Bathroom

Deluxe Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private rooftop hot tub
Air conditioning
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
Spring water bathtub
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room with Roof Top Open Air Bath

Bathroom

Executive Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(1 review)

Highlights

Private rooftop hot tub
Air conditioning
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
Spring water bathtub
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
642-1 Yumoto, Hakone, Kanagawa, 250-0311

What's nearby

  • Tenzan Onsen - 2 min drive - 1.3 km
  • Hakone Open Air Museum - 10 min drive - 5.9 km
  • Hakone Gora Park - 10 min drive - 6.9 km
  • Hakone Kowakien Yunessun - 11 min drive - 7.3 km
  • Lake Ashi - 15 min drive - 11.3 km

Getting around

  • Hakone Yumoto Station - 5 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪山そば - ‬4 min walk
  • ‪はつ花そば 新館 - ‬2 min walk
  • ‪日清亭本店 - ‬3 min walk
  • ‪画廊喫茶 ユトリロ - ‬3 min walk
  • ‪箱根てゑらみす - ‬5 min walk

About this property

Hotel Zagakukan

Hotel near Fuji-Hakone-Izu National Park
Hotel Zagakukan provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, an elevator, and smoke-free premises
Room features
All guestrooms at Hotel Zagakukan boast perks such as first-run movies and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Spring water tubs, free toiletries, and hair dryers
  • 49-inch LCD TVs with Netflix, Hulu, and streaming services
  • Premium channels, first-run movies, and heating

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Conveniences

  • 24-hour front desk

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Children 11 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel ZAGAKUKAN Hotel
Hotel ZAGAKUKAN Hakone
Hotel ZAGAKUKAN Hotel Hakone

Frequently asked questions

Is Hotel Zagakukan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Zagakukan?

There is free parking nearby.

What time is check-in at Hotel Zagakukan?

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Zagakukan?

Check-out is at 1:00 PM.

Where is Hotel Zagakukan located?

Located in Yumoto, this hotel is steps from Key Hiraga Museum and Hakone Toy Museum. Tamadare Falls and Gyokuren Shrine are also within 10 minutes. Hakone Yumoto Station is 5 minutes by foot.

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Hotel Zagakukan Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 62 out of 72 reviews
Rating 8 - Good. 8 out of 72 reviews
Rating 6 - Okay. 1 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room was amazing. Very happy with our stay.
Stayed 1 night in May 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Steph

Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely incredible and the amenities were fantastic. Although we visited in summer and the heat was extreme, the rooftop onsen was still a highlight. Sitting up there while looking up at the Hakone mountains was an unforgettable experience. Hotel is smal and intimate and we very highly recommend dining at the restaurant for an incredible sushi experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dharma

I would say the room is fantastic. One of the best layout. If I want to nitpick the parking
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous accommodation in a beautiful area of Hakone, easy access to Hakone-Yumoto station for the bus and train services, and absolutely lovely staff. Room came with a private onsen bath and excellent amenities, highly recommended.
Stayed 1 night in Feb 2025

8/10 Good

ram n

Liked: Cleanliness, staff & service, property conditions & facilities
Private onsen
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience at this hotel- we only stayed one night but wished we stayed longer! We booked the room that has a rooftop hot tub and it was absolutely perfect l. Beds were comfortable, room had tatami mat, and the hot tub was very private, also always full of fresh hot water! We look forward to returning one day!
Stayed 1 night in Mar 2025

10/10 Excellent

Johanna Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Hakone

We had a fantastic stay in Zagakukan in Hakone. We were celebrating our honeymoon, and the staff made our visit very special, with best service and nice bedding in the room! Unforgettable and the private onsen on tre rooftop was amazing! Highly recommend 2 nights in this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The service was great and the hotel was clean and spacious compared to many others we stayed at during the trip.
Stayed 1 night in Nov 2023

10/10 Excellent

Young Bik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the ambience of the hotel and the convenience
Stayed 1 night in Dec 2023

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent! Our room was extremely nice, quiet and clean. The attached private onsen on the roof made for an incredible experience. Truly lovely area and I hope to stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a luxury property close to the main shopping street and station. You do not have to book a room with private onsen there are several day use onsen in the area where you can book a private room. I would recommend this hotel for your stay in Hakone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Simply incredible cannot say how great this place was. Perfect hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Short, easy walk from the train station. Room was spacious and had excellent amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Jyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the private onsen connected to the hotel room. It really made for a romantic experience
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Hakone. We booked a room with the private onsen and it was so worth it. Would highly recommend to anyone who is looking to book a place to stay in Hakone that is also close and in walking distance from Hakone Yumoto Station.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel!

Everything was great. The check-in was smooth. Staff super friendly and the room was amazing. They had tons of amenities for their guests. This is a hotel worth visiting!
Stayed 2 nights in Nov 2023

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is not within the property so you have to park your car in the parking lot which is 6-7 minutes walking distance from the property. Our room did not have a view from the window but it was nice. We would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing design of the room, a beautiful hotel. very stylish. direct access to the personal rooftop onsen from the top rooms. such a great place
Stayed 2 nights in Apr 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Best sleep we had so far

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

This hotel stay was a dream. Such a comfortable bed, spa-like bathroom setup with hot spring water in the bath. There were comfortable yukatas, pajamas and slippers available for use. We can’t wait to come back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Zagakukan was fantastic! The surrounding area is beautiful and close to the subway station and bus stops. Although the hotel is only rated a 2.5 star, this felt like a 5 star hotel with all the amenities provided and the quality of the room. The room was huge and super clean, and of course the best part was the private roof top onsen! Would definitely recommend this hotel to anyone taking a break from the bustling big cities.
Stayed 2 nights in Apr 2024