Ratings based on 173 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2023
5 out of 5
by A verified traveler

Posted 15 Oct 2023
Lovely ryokan, small and intimate.
4 out of 5
by A verified traveler

Posted 1 Jul 2023
Nice location walking distance to the lake attraction. Clean room. Very helpful and professional staff.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2023
4 out of 5
by A verified traveler

4. 5 over all with specifics

Posted 3 Apr 2023 on Hotels
3 things I didn't like knowing full well the affordability / the price tag of the hotel 1. Cheap nato for breakfast and cheap one use chopsticks 2. No view from anywhere within hotel 3. Meal service was just a bit off, like steak was on fry pan, not even a possibility of egg for breakfast even if you order, no tea for supper, etc.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2023
3 out of 5
by A verified traveler

Posted 6 Jan 2023
Should have kids menu or kids food. There was no kid foods even though it was written kids friendly environment. The staffs were not friendly(on dining hall) as expected when it is compared with Japanese hospitality level. Other than this, all were super smooth.
5 out of 5
by A verified traveler from APO

Posted 24 Dec 2022
Quiet area. The private onsens are affordable and not overpriced which is good for families!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2022
4 out of 5
by A verified traveler

Posted 22 Feb 2020
Nice size room. Indoor and outdoor hot springs were nice but a little on the small size.
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