Ratings based on 590 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
The Fujiya is an impressive and beautiful historic hotel. We stayed with our 5 month old baby in the Forest wing. The room itself was spacious and the decor in keeping with the Classical design of the hotel. I particularly enjoyed the onsen and the western breakfast (best breakfast of our trip). Would thoroughly recommend a stay here due to its history and grandeur!
by A verified traveler
Posted 22 Nov 2024
It is a historic hotel so expect the look to be a little dated, however, that is what adds charm to it. Overall a comfortable hotel, bathroom not so great (review is for FORESTWING TWIN FOREST SIDE). French restaurant is very nice for dinner as well as breakfast, it feels a little formal but a nice experience. Hotel garden is nice, staff is very helpful.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Excellent hotel with elegant structures and beautiful gardens.
by A verified traveler
Posted 31 Oct 2024
Historical property in stunning settings,
Staff is kind and very helpful Miss Park we loved your kindness.Beautiful property grounds ,excelent food choices.The bed and pillows were so comfortable i slept my best in the last 10 years . I bought their pillows and taking them back to California ,then ordering the mattress from home. We will return to stay at least a week next time. Thank you for making our trip very special.
by A verified traveler
Posted 31 Oct 2024
Everything about this hotel is sublime. If you want to enjoy a restful yet invigorating weekend in Hakone, it's hard to imagine a better place.
by A verified traveler from Rancho Cucamonga
Posted 30 Oct 2024
This is a historical hotel in which one must take the time to enjoy . The public bath is 5 star and you must visit it and enjoy . The dining areas are exceptional with Japanese ambience. The rooms are modern yet disclose history of many visitors passing through . Feed the Koi fish on your walk through the gardens as food is provided for them near the reception area. It is an easy walk to train station to use the Hakone pass and see all the sights .
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 22 Oct 2024
The Fujiya I’ll be honest I was expecting more given the hotels history and the history of serving western clientele but otherwise the rooms and the amenities were great. It’s rough getting around the surrounding area without a car and the hotel staff doesn’t speak great English, they couldn’t even get the concept of what a concierge was.
by A verified traveler
Posted 20 Oct 2024
Beautiful hotel and very helpful staff
