Ratings based on 11 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Heavenly place
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2023
5 out of 5
by A verified traveler

Posted 4 Jul 2020 on Hotels
My husband and I stayed here for our wedding annivesary and had a splendid time. The concept of a bar hotel was very clear, where we got to enjoy all kinds of spirits, beers and wines at the bar, and in-room. The in-room drinks in the fridge, and snacks were included in the room charge, and they even had Hakone exclusive cokes. The drinks at the bar were tasty too, with a great variety of drinks to choose from the menu and off the menu. The hot springs were very nice at night, but unfortunately, in the morning, there were moths and spiders in the corners and some in the hot spring which didn't feel good. I understand the location is where they can't avoid having those insects with the windows open, however, I felt maybe the staffs could do better on keeping the hot spring more clean time to time. The dressing room and the guest room are perfectly clean and spacious. Breakfast/Brunch was fabulous. We enjoyed both food and drinks with a beautiful view. The 2PM check out time gave us plenty of time to relax back in the room. Overall, the stay was wonderful and would recommend here to have an extraordinary relaxing holiday.
Comment from Hotel Management
17 Jul 2020 by barhotel Hakonekazan, Hotel Management
Mr/Ms. Anonnymous, Thank you so much for having stayed at barhotel Hakonekazan. It is our greatest pleasure that you have enjoyed staying and having great time on your wedding anniversary. As you notice, we have special concept of a bar hotel, for everyone who loves bar and drinking. we will change menu the variety of drinks by 4 seasons, If there are any chance to come again, please enjoy drink with Japanese beautiful seasoning view. Your comment concerning the room and our breakfast are also appreciated It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. However, we always keep eyes on everywhere to keep clean and do not give customers feeling uncomfortable, we are very sorry about open hot springs. Thank you for your kind understanding and advice. We will continue our effort to provide best service for our guest. Again, thank you so much for your comment. We are very much looking forward to welcoming you again. Best regards, barhotel Hakonekazan
5 out of 5
by A verified traveler

Posted 1 May 2019 on Hotels
Beautiful area which is great for a day hike. The service was excellent. The hotel was comfortable and clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2024
5 out of 5
by A verified traveler from 千葉

Posted 4 Aug 2020
創業2年でとっても綺麗でした! お風呂は男女で朝夜変わるので、2種類楽しめてよかったです。リフレッシュしたい方とお酒大好きな方は最高です!
Comment from Hotel Management
8 Aug 2020 by barhotel箱根香山バーホテリエ一同, Hotel Management
この度はbarhotel箱根香山へお越しいただきまして誠にありがとうございます。 また口コミを頂きましたこと合わせて感謝申し上げます。 たくさんのお褒めの言葉をいただき、大変嬉しく存じます。 お風呂につきましては、大浴場が男女で入れ替わることの他に、当館自慢の貸切風呂private spa&barを2種類ご用意しております。こちらもblackとbrown、朝と夜で異なる趣をお楽しみいただけます。今度は是非、お酒と共にお楽しみいただければと存じます。 日々暑さが増し、厳しい季節となって参りましたが、どうかお身体にお気をつけてお過ごしくださいませ。 またのお越しを心よりお待ち申し上げております。
5 out of 5
by A verified traveler

素敵なひと時

Posted 19 Dec 2019 on Hotels
今回で3回目の宿泊です。「心と身体の癒しの時間」素敵なひと時をありがとうございます
5 out of 5
by A verified traveler

Posted 5 Aug 2019 on Hotels
サービス、雰囲気、飲み物の種類、料理、温泉、どれを取っても最高でした。また行きたいです。
5 out of 5
by A verified traveler from 東京

Posted 20 Jul 2019
大変満足、コスパ良い