Ratings based on 79 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
I literally do not have the ability to accurately express how AMAZING, our stay was. The staff could not have been more professional. The Onsen, could not have been more relaxing, both the private and public ones. The place was spotless as well. It may have been the nicest, fanciest, ritziest place I’ve ever been. It has literally been the best, and I mean the best, part of my entire trip to Japan!! When I get married I want to go back there for my honey moon.
Comment from Hotel Management
13 Nov 2024 by Wakamatsu, Hotel Management
We are truly delighted and grateful to receive such high praise from you, expressing that your stay with us was the most memorable part of your trip to Japan. While there are many inns in Hakodate, there are few that follow our particular style. We take great care to provide an authentic Japanese inn experience, offering traditional kaiseki cuisine and our very own hot spring source. Your positive evaluation serves as an encouragement to our entire team, and we will continue to strive daily to ensure the satisfaction of all our guests. We look forward to welcoming you back for your honeymoon, and thank you once again for taking the time to leave us this wonderful review.
by A verified traveler
Posted 19 Aug 2024
Small boutique hotel. You hardly see any other guests. Beautifully decorated. Warm welcome tea and snack in the lobby while you wait. True Japanese hospitality. Everything is done with thoughtfulness. The dining room has a great view of the beach. Food was delicious. You get a staff member assigned to your room for your stay. Onsen is small but offers a beautiful beach and ocean view. Enjoyed the experience and the stay. Highly recommend it.
by A verified traveler
Posted 24 Jul 2024 on Orbitz
This is a wonderful experience. The room is big, all have huge window/ balcony toward the sea. Hot spring bath is also great. You can book tour private hot spring room.
What real impressed me is the food. It worths 1 or even 2 Michelle stars. The breakfast has about 15 items. Dinner omakase list is about foot long…Lol. All at very very reasonable price.
In all this is an outstanding hotel with over 100 year history worth every penny.
Comment from Hotel Management
24 Jul 2024 by Wakamatsu, Hotel Management
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with us.We are delighted that you enjoyed the spacious rooms offering stunning sea views. It's also great to hear that you loved our hot spring baths and took advantage of booking a private hot spring room.What truly warms our hearts is your high praise for our food. We're honored to hear that you found it worthy of one or even two Michelin stars. Thank you once again for your glowing feedback.
by A verified traveler
Posted 12 Jul 2024
Amazing service, food, onsen, and traditional ryokan experience.
Comment from Hotel Management
12 Jul 2024 by Wakamatsu, Hotel Management
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our service, food, onsen, and traditional ryokan experience. Our ryokan is dedicated to providing an authentic Japanese atmosphere, and it's an honor to know that our international guests can appreciate our hospitality. We look forward to welcoming you again!
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
매우만족
Posted 17 Oct 2023 on Hotels짧지만 너무나 만족했던 시간이었습니다. 모든 스태프들이 매우 친절하였고 모든 면에서 대단히 만족스러운 서비스를 제공받았습니다. 조식과 카이세키 정식도 정말 맛있습니다. 식당의 분위기도 아주 좋았고 바다가 보이는 방도 정말 멋있었습니다. 모던하고 엄청나게 화려한 숙소는 아니지만 전통적이고 조용하고 깨끗하고 잘 관리된 곳이어서 부모님께서도 만족하셨습니다. 하코다테에 또 방문한다면 주저 없이 여기를 선택할 것입니다!
Comment from Hotel Management
19 Oct 2023 by Wakamatsu Hot Spring Resort, Hotel Management
숙박해 주셔서 감사합니다. 이 호텔은 바다가 눈앞에 있으며, 오션 뷰의 전망은 호텔의 자랑 중 하나입니다.숙박에 만족했던 것 같아서 매우 기쁩니다.다음 번 방문을 스탭 일동 기다리고 있습니다. 리뷰 게시 감사합니다.
by A verified traveler
Posted 14 Oct 2023
by A verified traveler
Posted 10 Jul 2023 on Hotels
Comment from Hotel Management
11 Aug 2023 by Wakamatsu Hot Spring Resort, Hotel Management
先日はご宿泊頂きまして、ありがとうございました。高い評価を頂戴いたしまして、嬉しく思います。函館へお越しの際にはまたお目に掛かれますよう、お待ちしております。
by A verified traveler
Posted 30 May 2023 on Hotels
by A verified traveler
Posted 14 Mar 2023 on Hotels
Comment from Hotel Management
17 Mar 2023 by Wakamatsu Hot Spring Resort, Hotel Management
Thank you for staying with us. We are glad to hear that you had a satisfying stay.We look forward to seeing you again.
