Ratings based on 49 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
The staff are very friendly.
Comment from Hotel Management
20 Oct 2024 by La jolie motomachi Homma, Hotel Management
Thank you very much for staying with us on this occasion.We are delighted to hear your kind words about our staff.Your child was also very adorable.The shimaenaga is a wild bird that can only be found in Hokkaido...I remember having such a conversation with you.It would make us happy if, when you return home, you remember La Jolie Motomachi along with the shimaenaga.We look forward to welcoming you again at La Jolie Motomachi whenever you visit Hakodate.Thank you again for your review.
by A verified traveler
Posted 8 Oct 2024
it is accessible to the ropeway but we do not have a cooling ac and no bins inside the room. staff was excellent but slept sweating
Comment from Hotel Management
9 Oct 2024 by La jolie Motomachi , Hotel Management
Thank you very much for staying with us and for sharing your valuable feedback.We are glad to hear that you enjoyed the access to the ropeway, and we appreciate your kind words regarding our staff. However, we regret that the trash bin in your room was not easily noticeable, despite being provided, and we apologize for the inconvenience. Regarding the air conditioning, we had just switched to heating as the weather had turned colder in early October. We also had fans available for rent at the front desk, and we deeply apologize for the discomfort you experienced during the night.Should you have the opportunity to stay with us again, we will do our utmost to provide an even more pleasant stay. We sincerely look forward to welcoming you back.Sincerely,
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
8 Oct 2024 by La jolie Motomachi , Hotel Management
Thank you very much for staying with us.We are delighted to receive such a high rating.All of our staff sincerely look forward to welcoming you again in the future.
by A verified traveler from Ipoh
Posted 18 Sep 2024
Walking distance to tourist destination
Comment from Hotel Management
21 Sep 2024 by La jolie Motomachi Hsu, Hotel Management
Thank you very much for staying with us and for taking the time to share your feedback. We’re thrilled to hear that you found our location convenient, with many tourist destinations within walking distance. We take pride in offering a comfortable stay with easy access to local attractions, and we’re glad that this contributed to your positive experience.We hope to welcome you back on your next visit to the area. Thank you once again for your kind words!
by A verified traveler from Las Vegas
Posted 22 Aug 2024
La Jolie Motomachi is a wonderful hotel with friendly staff, plentiful amenities, and a great location. Fully recommend the restaurant they have partnered with for breakfast as well.
Comment from Hotel Management
24 Aug 2024 by La jolie Motomachi Hsu, Hotel Management
Thank you very much for staying with us at La Jolie Motomachi and for taking the time to share your kind feedback.We are delighted to hear that you found our hotel to be wonderful and appreciated the friendliness of our staff, our plentiful amenities, and our great location. Our team strives to provide an exceptional experience for all our guests, and your positive comments mean a lot to us.We are also pleased to know that you enjoyed the restaurant we have partnered with for breakfast. We take great care in selecting partners who share our commitment to quality, and it’s wonderful to hear that you fully recommend it.Thank you once again for your recommendation. We look forward to welcoming you back to La Jolie Motomachi on your next visit to Hakodate.Best regards,
by A verified traveler
Posted 11 Jul 2024 on Hotels
Room a bit dark and require a bit more lighting
Comment from Hotel Management
13 Jul 2024 by La jolie Motomachi, Hotel Management
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the lighting in your room. We understand how important proper lighting is for a comfortable stay, and we appreciate your constructive comments.Please know that we are addressing this issue and will be looking into ways to improve the lighting in our rooms. Your feedback is invaluable to us as we continually strive to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future, where we can provide you with a more enjoyable stay.
by A verified traveler
Posted 6 May 2024
The location of this property to the harbour and warehouse area was fantastic - a short stroll.
A tram stop just around the corner got you to other areas efficiently and quickly.
The quirky little cafe around the corner supplies a substantial breakfast for this property.
It was very clean and has a great lounge area in the foyer.
Comment from Hotel Management
18 May 2024 by La jolie motomachi Homma, Hotel Management
Thank you very much for your stay. We are very pleased to hear that the location of our facility allows easy access to the port and warehouse areas. We also appreciate your feedback that the tram stop is nearby and that it is convenient to travel to other areas. We are relieved to hear that you were satisfied with the breakfast at our partner restaurant. We believe that being able to eat fresh, pesticide-free vegetables that you have never known before is also unique to our partner restaurants. We will continue to strive to provide such wonderful experiences in the future, so we look forward to seeing you again.Thank you for taking the time to post your review despite your busy schedule.
by A verified traveler
Posted 24 Mar 2024
観光やショッピングエリアに近く、とても便利でよかったです。
Comment from Hotel Management
6 Apr 2024 by ラ・ジョリー元町 本間, Hotel Management
この度はご滞在いただきまして、誠にありがとうございます。当ホテルの立地が観光やショッピングエリアに近く、便利であったとのご感想をお聞きし、大変嬉しく存じます。函館山ロープウエイまでも徒歩7分（登り坂が少々きついですが・・・）ベイエリアも7分でございます。お客様にとって快適な時間を過ごしていただけることが何よりも嬉しいことであり、私たちスタッフ一同、日々お客様のご要望にお応えできるよう努めてまいります。またのご利用を心よりお待ちしております。お忙しい中ご投稿ありがとうございました。
by A verified traveler from Hong kong
Posted 28 Feb 2024
Comment from Hotel Management
24 Mar 2024 by La jolie motomachi , Hotel Management
Thank you for staying with us. We appreciate your valuable feedback. We will take your comments seriously and use them to improve our service in the future. If you have any suggestions or requests for improvement, please feel free to let us know anytime. We strive to enhance customer satisfaction. Thank you for taking the time to post your review despite your busy schedule.
by A verified traveler
Posted 11 Jan 2024 on Wotif
Comment from Hotel Management
13 Jan 2024 by La jolie motomachi Homma, Hotel Management
Thank you very much for staying with us.We are happy to receive your high evaluation.Although it is a small hotel, we hope to satisfy everyone.We will continue to do our best.We look forward to seeing you again.Thank you for taking the time out of your busy schedule to post.
