Ratings based on 513 Verified Reviews

4.0 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 8 Aug 2024 on Hotels
Old and outdated hotel, however the rooms are huge compared to other Japanese hotels.
4 out of 5
by A verified traveler

Posted 24 Aug 2023
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4 out of 5
by A verified traveler

Posted 14 Jun 2023
Of all the hotels (4) I stayed in in Japan this holiday, this one had the biggest room. The breakfast was very good. I would stay here again.
3 out of 5
by A verified traveler

Posted 26 Apr 2023
Huge spacious room for us, comfortable beds, complimentary ramen supper at 10pm (haha). 2 things fell short - the thermostat in the room cannot do much, the shower control of hot/cold/warm water is really non-functioning (only very hot or very cold). Fix/maintain these and it will be a gem to stay.
5 out of 5
by A verified traveler

Posted 14 Aug 2022
Nice view, excellent breakfast, good location.
4 out of 5
by A verified traveler

Excellent value

Posted 15 Feb 2020 on Hotels
Very good room size. Location is walking distance from main train station and even closer to tram stop. Convenience store, drug store and food and drink places all nearby too. Lot of taxi's outside. Some of the room is a little dated but all clean.
5 out of 5
by A verified traveler

It was a pleasant stay.

Posted 18 Jan 2020 on Hotels
Room was spacious, cleaning service was good. During check-in the receptionist was so polite!
4 out of 5
by A verified traveler

Posted 5 Jan 2020 on Hotels
Had a free room upgrade fir 1 night stay - despite not requesting it. It was my second stay after a 4 night prior stay a week ago. Breakfast is excellent tho it was identical offering as prior stay. I tried lunch buffet while waiting for check in - good spread for about usd12-13.
4 out of 5
by A verified traveler

Posted 28 Dec 2019 on Hotels
Wifi is weak... hotel is about 800m walk from sapporo statoon... a tas far if u hace lots of luggahe. Best thing - large room size... and customer servjce.. who brought ne 2 extra pillows as they are too thin.
5 out of 5
by A verified traveler

Room, service, breakfast

Posted 7 Nov 2019 on Hotels
The room and bath room were larger than average hotel in Japan and very clean. The staff were friendly. Breakfast was excellent with a lot of choice.