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HOTEL MYSTAYS Hakodate Goryokaku

3.5 star property
Hotel with 2 restaurants, near Fort Goryokaku

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL MYSTAYS Hakodate Goryokaku

Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Point of interest
Lobby
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The price is P1,909
P2,099 total
includes taxes & fees
Jan 19 - Jan 20, 2025

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Deluxe Triple Room, Non Smoking (Adult Room Occupancy 4 People)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Triple Room, Non Smoking (Adult Room Occupancy 4 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 40 sq m
  • Sleeps 7
  • 3 Twin Beds

View all photos for Standard Double Room, Smoking (No cleaning Service) Adult Room Occupancy 2 People

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking (No cleaning Service) Adult Room Occupancy 2 People

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (No cleaning Service) Adult Room Occupancy 2 People

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking (No cleaning Service) Adult Room Occupancy 2 People

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Adult Room Occupancy 3 People)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking (Adult Room Occupancy 3 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Sofa bed - twin
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Twin Room, Smoking (Adult Room Occupancy 3 People)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, Smoking (Adult Room Occupancy 3 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Sofa bed - twin
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double Room, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room with Extra Bed-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Queen Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room with Extra Bed-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Superior Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Smile Hotel Premium Hakodate Goryokaku

Free WiFi
Air conditioning
Breakfast available
Parking available
8.8 out of 10, Excellent, (134)
The price is P1,861
P2,059 total
includes taxes & fees
Jan 5 - Jan 6, 2025
Smile Hotel Premium Hakodate Goryokaku
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About the neighborhood

Map
26-17 Hon-cho, Hakodate, Hokkaido, 040-0011

What's nearby

  • Goryokaku Tower - 9 min walk
  • Fort Goryokaku - 15 min walk
  • Ekini Fish Market - 4 min drive
  • Yunokawa Hot Spring - 5 min drive
  • Kanemori Red Brick Warehouse - 5 min drive

Getting around

  • Goryokaku-Koen-Mae Station - 1 min walk
  • Hōrai-Chō Station - 5 min drive
  • Hakodate Airport (HKD) - 17 min drive

Restaurants

  • ‪Rosetta caffe company hakodate - ‬1 min walk
  • ‪あさりしゃぶしゃぶ店 - ‬2 min walk
  • ‪ミスタードーナツ - ‬1 min walk
  • ‪居酒屋佐助 - ‬1 min walk
  • ‪炭火居酒屋炎 五稜郭店 - ‬2 min walk

About this property

HOTEL MYSTAYS Hakodate Goryokaku

Hotel near Fort Goryokaku
Located close to Hakodate Tropical Botanical Garden and Kanemori Red Brick Warehouse, HOTEL MYSTAYS Hakodate Goryokaku provides a grocery/convenience store, a hair salon, and dry cleaning/laundry services. Be sure to enjoy breakfast, dinner, and Japanese cuisine at the two on-site restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, a banquet hall, and 1 meeting room
  • A front-desk safe, a 24-hour front desk, and a vending machine
  • Guest reviews say good things about the helpful staff, proximity to public transit, and overall condition
Room features
All 208 rooms boast comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 700 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,400 for adults and JPY 700 for children
  • 2 restaurants

Restaurants on site

  • レストラン　アザレア
  • 鮨処ひろ季

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 700 for children
  • Self parking fee: JPY 700 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional breakfast fees apply to children ages 0-11 years old who are booked in Breakfast Included rate plans.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nets Hakodate
Nets Hakodate
Nets Hotel Hakodate
HOTEL MYSTAYS Goryokaku
MYSTAYS Hakodate Goryokaku
HOTEL MYSTAYS Goryokaku
MYSTAYS Hakodate Goryokaku
MYSTAYS Goryokaku
Hotel HOTEL MYSTAYS Hakodate Goryokaku Hakodate
Hakodate HOTEL MYSTAYS Hakodate Goryokaku Hotel
Hotel HOTEL MYSTAYS Hakodate Goryokaku
HOTEL MYSTAYS Hakodate Goryokaku Hakodate
Hotel Nets Hakodate
Mystays Hakodate Goryokaku
HOTEL MYSTAYS Hakodate Goryokaku Hotel
HOTEL MYSTAYS Hakodate Goryokaku Hakodate
HOTEL MYSTAYS Hakodate Goryokaku Hotel Hakodate

Frequently asked questions

Is HOTEL MYSTAYS Hakodate Goryokaku pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HOTEL MYSTAYS Hakodate Goryokaku?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Hakodate Goryokaku on Jan 19, 2025 start from P 1,908.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL MYSTAYS Hakodate Goryokaku?

Self parking is available for JPY 700 per night. Limited spots are available.

What time is check-in at HOTEL MYSTAYS Hakodate Goryokaku?

Check-in start time: 3 PM; Check-in end time: 11 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at HOTEL MYSTAYS Hakodate Goryokaku?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is HOTEL MYSTAYS Hakodate Goryokaku located?

Located in the heart of Hakodate, this hotel is 0.8 mi (1.2 km) from Fort Goryokaku and within 3 mi (5 km) of Hakodate Tropical Botanical Garden and Kanemori Red Brick Warehouse. Miharashi Park and Motomachi Catholic Church are also within 6 mi (10 km). Goryokaku-Koen-Mae Station is only a 2-minute walk and Suginamichō Station is 5 minutes.

HOTEL MYSTAYS Hakodate Goryokaku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 745 reviews" "
Rating 8 - Good. 304 out of 745 reviews" "
Rating 6 - Okay. 54 out of 745 reviews" "
Rating 4 - Poor. 9 out of 745 reviews" "
Rating 2 - Terrible. 3 out of 745 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle, Girdwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, a tram stop right in front of the hotel and a Family Mart attached. Less than 10 minutes to Goryokaku Tower/park. The laundry onsite was reasonably affordable. The room was relatively large as well as the bathroom, and the pajamas they provided were our most comfortable that we slept in in Japan. However, the lobby reeks of cigarette smoke as we did not know that was their smoking area and often fills into the elevator. Also, we skipped on their breakfast buffet as it seemed high priced for what was available.
Stayed 5 nights in Oct 2024

8/10 Good

Philip, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to nearby attractions and food. Room is modern and clean and of a decent size. Con: expensive parking charges ¥1500
Stayed 2 nights in Oct 2024

10/10 Excellent

Champa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Oct 2024

10/10 Excellent

Anith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and the room had an amazing view .. hotel staffs were amazing.. would definitely recommend 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Tzvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very central. We did not need a car or even taxi. The rooms were clean and beds made up every day.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - easy to get from the airport to the hotel via public transit. Right next to several bus lines and the streetcar so you can easily get around. I saw way more in Hakodate than I anticipated because of the ease of grabbing public transportation. Lots of restaurants in the area too and a family mart attached for easy snacking. Very pleasant stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

janelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bedroom was so huge with tons of space. The bathroom is also spacious and very clean. It has an air conditioner and the room is very clean. The amenities are nice and they also provide amenities for the kids. They have a laundry washer and dryer in one for 600 yen. The breakfast have tons of options and very yummy where kids and adults can enjoy the food. This hotel is also near the shopping and eating area plus near the Hakodate airport. We will definitely come back and stay here again when we visit Hakodate!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tram station just outside of the hotel, very convenient. Lots of food places around.
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Isabella

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel is in a great location, only being about a 10min walk from Goryokaku Park. The staff were very nice and always helpful no matter what time of day. There was construction going on at the time but this was communicated to us after we booked and also upon arrival, and the noise was minimal. The room was a decent size with a good sized bathroom, but the bathroom had hair on the floor and the sheets and quilt covers had stains on them when we checked into our room. There is also a Family Mart attached to the hotel which is very convenient.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

Nyuk Fong

Traveled with family
Liked: Staff & service
There is a convenience shop on the ground floor of the hotel. It is much better to walk to Goryokaku Tower than taking piblic transport from the hotel as the tower is only a short 10-15mins walk from the hotel. Use the back entrance of the hotel which will help you cut down on the walking distance. You can also enjoy walking through the private residential areas and admire the pretty flowers along the road side and houses. We booked 2 rooms and unfortunately one of our room toilet had a terrible stench. We did not raise this as an issue to the hotel staff since we were only there for a night's stay and were quite tired out from being out sight seeing the whole day. Room is very small, which is very typical of a Japanese hotel room within this price range.

6/10 Okay

Nyuk Fong

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There is a convenience shop on the ground floor of the hotel. It is much better to walk to Goryokaku Tower than taking piblic transport from the hotel as the tower is only a short 10-15mins walk from the hotel. Use the back entrance of the hotel which will help you cut down on the walking distance. You can also enjoy walking through the private residential areas and admire the pretty flowers along the road side and houses. We booked 2 rooms and unfortunately one of our room toilet had a terrible stench. We did not raise this as an issue to the hotel staff since we were only there for a night's stay and were quite tired out from being out sight seeing the whole day. Room is very small, which is very typical of s lot of Japanese hotel room within this price range.

4/10 Poor

Quoc, Lidcombe

Traveled with partner
Liked: Cleanliness
When I booked this hotel it said there were no cleaning service. To me this meant that which my room will not be cleaned and my bed would not be made up daily. But when I checked in the hotel told me that in addition of not cleaning my room if I wanted any other services such as extra towel I would be charged for each towel. I booked the hotel for eight nights, during this period I did not get any complimentary tea or coffeee which you get with every hotel, no refill of other amenities such as toothbrush & tooth paste. I wish the hotel have been upfront on their website & specify what was included & what was not so that consumers can nake a more informed choice. The good thing about this hotel is that its close to Goryokaku Tower and garden. Its also close to the tram stop and there are restaurants and civenient stores near by.
Stayed 8 nights in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Mart in the hotel lobby where the staff was very friendly. Very close to many local attractions.
Stayed 3 nights in May 2023

10/10 Excellent

Supattra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 2 nights in Apr 2023

10/10 Excellent

Gosei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Gaspar Jr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 day stay for family of 3 (Feb 2020)
Good location. Just a few minutes walk from street car stop, and a 10-min walk to Fort Goryukaku. The room was very nice and clean, with the beds/pillows quite comfortable. We had an early train to Tokyo the ff day, and the manager-in-charge kindly adjusted the breakfast opening time half an hour early so we can take a quick bite before leaving. That is superb customer service! Highly recommended and we will sure be back.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, tidy and convenient
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Temperature in room very fluctuate. Heater blow directly from ceiling to bed. It make my friend sick.
Stayed 2 nights in Dec 2019

10/10 Excellent

Winita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not far from subway. The family mart can access from hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has spectacular view of the ocean however, the curtain is not at all a blackout so the sunlight woke us up around 5:45AM every morning. Also although it is pretty close to Goryōkaku, its distance to other landmarks, including train station, restaurants and bars is not quite walkable.
Stayed 2 nights in Oct 2019