Ratings based on 50 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Don't stay here, worst service in Japan
Posted 11 Jul 2019 on HotelsAbsolute worst service, they would not help us, treating our family like we we're invisible, it's inhumane. We stayed for over 9 days and yet they just left us to live or die on our own. They only give you 4 paper plates, and 4 disposable chopsticks, almost everyday we ran out and they would not bring any until 2-3 days later. When we ran out of shower gel, asked them to bring more, yet when we returned at night there was none. We couldn't even shower! I complained and ask them to come ASAP, but they took 2 hours to reply and then said no one will come, by then it was way past mid-night. So we couldn't even shower, and it was a huge waste of time to even try and complain because they would take hours to reply. If you wanted to call the emergency line, which we did, they were useless and would not help you either. Also the cleaners would not take out the trash, unless you moved the trash to the door, if you forgot then too bad. They would come into the house and just ignore the trash bins. Also its super noisy upstairs, doesn't matter if we complain, because they end up complaining about you as well, so its either a problem with the design of the building or their customer service is just making excuses to shut you up.
Comment from Hotel Management
11 Jul 2019 by TRIP POD HIGASHI-HIE, Hotel Management
Thank you for using the accommodation and thanks for your review. and we would like to apologize to you about our response service. We will try to provide better service by reflecting your review and we'll try not to make you uncomfortable next time. Thank you.
by A verified traveler
Great
Posted 28 May 2019 on HotelsExactly how it was describe and instructions help a lot. Made you feel like home...definetly will rebook for future trips
Comment from Hotel Management
28 May 2019 by TATERU bnb, Hotel Management
Thank you for using TATERU bnb. Thank you for writing a review. I am very happy to hear that I want to make another booking. I am waiting for you to come to Fukuoka.
TATERU bnb
by A verified traveler
Posted 14 Apr 2019
Comment from Hotel Management
15 Apr 2019 by TATERU bnb, Hotel Management
Thank you for your feedback review. We hope you come and stay again!
by A verified traveler
Posted 2 Apr 2019
Very nice house. Clean n tidy. Location is about 5 minutes walk to Subway station.. and it takes 3 minutes to arrive fukuoka airport by subway.
Comment from Hotel Management
15 Apr 2019 by TATERU bnb, Hotel Management
Thank you for your feedback review. We hope you come Fukuoka and stay TATERU bnb again!
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 17 Aug 2024
Because walls are very thin, it was very noisy.
by A verified traveler
Posted 29 Jul 2024
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
이 가격에 이 정도면 훌륭
Posted 12 Jun 2024 on Hotels숙소가 생각보다 넓어서 놀랐습니다. 친구랑 저 2명이 쓰기에 쾌적하고 청결해서 좋았어요. 이 가격에 세탁기에 큰 냉장고도 있고 티비까지 있어서 매우 만족스러웠습니다. 다음에도 후쿠오카 여행가면 여기로 올 거 같네요.
by A verified traveler from Itabashi-ku
Posted 3 Jun 2024
