Ratings based on 999 Verified Reviews

3.9 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Mar 2020
Very easy access to train and bus stations lot of food and shopping around the corner. Nothing that i don't like. Don't worry if you take the last train back to your hotel us only less then 5 mim walk to your hotel and is very safe to walk.
5 out of 5
by A verified traveler

Posted 13 Jan 2020
This hotel is really close to Hakata station and extremely convenient. The staff are also very helpful. Some of the rooms are a little older, but it is clean and offers a variety of room styles. It was perfect for our trip as we had 5 people we needed to fit into our room, and we were able to get a tatami-style room which fit us comfortably. There aren't that many electrical outlets, so it is recommended to bring an adapter or extension cable if needed.
4 out of 5
by A verified traveler

Location is perfect

Posted 22 Dec 2019 on Hotels
Room was ok. Only a bit old and dated. Location is perfect as it is so near the hakata station. Did not really utilize the amenities as it was just a night and an early check out. We could go straight to our room when we checked in at 2 something. Receptionist was friendly and could speak English. She booked a taxi for us to the airport and the taxi was waiting for us when we came down to the lobby.
5 out of 5
by A verified traveler

comfortable stay

Posted 22 Dec 2019 on Hotels
The room I've booked was tiny! Booked a twin bedroom. As mentioned it was a twin bedroom. No closet No place to open my bag. Called front desk and they were able to change my toom to the extra twin bedroom with a charge. And i loved my new room. It was spacious, a closet, luggage rack, coffee table with 2 chairs, twin beds, enormous bathroom, 2 windows with a view. Even though the breakfast meal coupon can be used in any restaurants (there were 3 restaurants at this hotel), we had the buffet option. It was delicious. Hotel front desk and cleaning staff were very nice and always greets you whenever they see you. Hotel location is superb; a huge shopping mall is behind the hotel, hakata train and bus station also behind the hotel, restaurants are everywhere... I do recommend this hotel, but personally I rather stay at the new hakata green annex hotel, which is located just across the hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2019 on Hotels
3 out of 5
by A verified traveler

Posted 29 Nov 2019
Very old . A bit dingy. Only good thing is the location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Posted 23 Nov 2019
Hotel looks dated. However, location was excellent, just less than 5 minutes walk from hakata station.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2019