Ratings based on 77 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Property is a white building in alley just behind APA Hotel, beside subway station. Check in is done via a tablet on the 2nd floor. You will receive a link to fill in the particulars of the people staying 2 days before check in. Language can be selected on the tablet during check in, just key in the check in pin you got from the previous link. They will do a video chat with you to go through the amenities, there is detailed brochure in the room too. Take a screenshot of the door pin when done in case you cannot remember. Room is spacious and clean, and all amenities provided for. Check out is done via the tablet on 2nd level too, just key in your room number.
Comment from Hotel Management
22 Nov 2024 by HOTEL ORIGO Support Staff, Hotel Management
Thank you very much for staying with us.We are delighted to hear that you were satisfied with our facility and gave us such a high rating—it means a lot to our entire team!We also greatly appreciate the detailed information you provided, which will be incredibly helpful for future guests.Thank you once again for staying with us.We hope to have the pleasure of hosting you again when you visit Fukuoka.Best regards,
by A verified traveler
Posted 8 Aug 2024
Easy to hakata station and easy to gaga ramen and the canal city.comfortable and cool in the summer.
Comment from Hotel Management
8 Aug 2024 by HOTEL ORIGO support staff, Hotel Management
Dear Joey Jeffcoat, Thank you very much for staying at HOTEL ORIGO.Other customers have also commented on the hotel's location.In addition to being about 10 minutes by subway from Fukuoka Airport without transfers, it is also close to Hakata Station and the Nakasu area, which has many food stalls and other restaurants, so I think it is a very convenient location.Please consider staying with us again the next time you visit Fukuoka.
by A verified traveler
terrible check-in method
Posted 27 May 2024 on HotelsI think the check-in method obviously needs to be changed. It was too difficult and needs long time. Of course, the hotel guy helped us finally, but it was passed 30 mins already in the really narrow area.
Comment from Hotel Management
30 May 2024 by HOTEL ORIGO support staff, Hotel Management
Thank you very much for your stay at HOTEL ORIGO.On the other hand, we sincerely apologise for any inconvenience caused at check-in.We have confirmed the situation with the staff who assisted you on the day of your stay.We apologise for the long wait to be shown to you due to the check-in system and Wi-Fi malfunction. We would also apologise again for the cramped conditions caused by other guests waiting in the corridor.We have sent you a message in advance to inform you of the check-in procedure, but we will work to improve the check-in procedure to make it more comfortable for our guests, including how to deal with problems such as this.Once again, we apologise for any inconvenience caused.HOTEL ORIGO support staffこの度はHOTEL ORIGOへご宿泊いただきまして誠にありがとうございました。一方で、チェックインに際してご不便をおかけしたことを心よりお詫び申し上げます。当日対応させていただいたスタッフに当時のご状況を確認いたしました。システムおよび通信状態の不具合により、ご案内までに長時間お待たせしてしまい申し訳ございませんでした。また、他のお客様も並んでいらっしゃったようで、窮屈な思いをさせてしまいましたこと重ねてお詫び申し上げます。チェックイン方法のご案内は事前にメッセージを差し上げておりましたが、こういったトラブル対応含め、お客様にとってより快適にチェックインのお手続きをしていただけるよう、改善に努めてまいります。改めまして、この度はご迷惑をおかけして申し訳ございませんでした。HOTEL ORIGO サポートスタッフ
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
30 May 2024 by HOTEL ORIGO지원 직원, Hotel Management
HOTEL ORIGO에 숙박해 주셔서 대단히 감사합니다.높은 평가를 주셔서 매우 기쁘게 생각합니다.다음에 다시 후쿠오카에 오실 때에도 꼭 이용해 주시면 감사하겠습니다.직원 일동은 진심으로 기다리고 있습니다.HOTEL ORIGO 지원 스태프
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by HOTEL ORIGO support staff, Hotel Management
Thank you for staying at HOTEL ORIGO.We are delighted to hear your praise about our hotel!We hope you will visit us again when you come to Fukuoka.We are looking forward to welcoming you again.HOTEL ORIGO HAKATA -Gion- Staff
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by HOTEL ORIGO support staff, Hotel Management
Thank you for staying at HOTEL ORIGO.We are delighted to hear your praise about our hotel!We hope you will visit us again when you come to Fukuoka.We are looking forward to welcoming you again.
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
24 Jan 2024 by HOTEL ORIGO support staff, Hotel Management
Thank you for staying at HOTEL ORIGO.We are delighted to hear your praise about our hotel!We hope you will visit us again when you come to Fukuoka.We are looking forward to welcoming you again.
by A verified traveler
Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
24 Sep 2023 by HOTEL ORIGO サポートスタッフ, Hotel Management
この度は、HOTEL ORIGO HAKATA - Gion -へご宿泊いただき 誠にありがとうございます。 また、高評価を頂きありがとうございます！またの機会がございましたら、ぜひHOTEL ORIGOをご利用くださいませ。心よりお待ちいたしております。
by A verified traveler
Posted 11 Jul 2023 on Hotels
The place was hard to find, just a little sign. We knew check in was on the second floor but was not accessible by stairs only elevator. We had to help another guest looking to check in. We got in early and wanted to leave our luggage but did not find out that we had to make that request at least 24 hours in advance. The room had more room than expected. The bunk beds worked out ok. Check in was impersonable (contactless) not what i was used to in Japan. The room was clean and we got more towels than we could use. Convenient to the train station and shopping.
Comment from Hotel Management
30 Jul 2023 by HOTEL ORIGO サポートスタッフ, Hotel Management
Thank you for using HOTEL ORIGO HAKATA -Gion- this time. We apologize for the inconvenience caused by the difficulty in finding the location of our hotel. We sent you information such as Google MAP in advance via the site you booked this time, but we will strive to improve so that we can guide you more clearly. Thank you for your positive feedback on other aspects. All the staff are very encouraging. If you come to Fukuoka again, please consider using it.
by A verified traveler
Posted 14 Jun 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by HOTEL ORIGO サポートスタッフ, Hotel Management
この度は、HOTEL ORIGO HAKATA - Gion -へご宿泊いただき 誠にありがとうございます。また、高評価をくださりありがとうございます！またの機会がございましたら、ぜひHOTEL ORIGOをご利用くださいませ。心よりお待ちいたしております。
