Ratings based on 141 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
I got bug bites everywhere. Ive been in Japan for 3 weeks, and this is the last hotel I stayed at and my body was covered with bites all over in clusters and a straight line. Never got this many bug bites from a hotel ever. The bathroom wasnt cleaned when I entered either, pee in a corner, miror unwashed, and curtains dirty. Better to pay for a hotel thats more expensive so that you dont have to worry about bugs, and I did see flys in the room. The only good thing about the hotel, is that its close to the airport.
by A verified traveler from Peoria
Posted 28 Mar 2024
Nice location
by A verified traveler
Posted 1 Feb 2024
I book a taxi at 5:30 am in the morning the day before and I was told at the front desk if there were no taxi I have to find it by myself. They called me at 5:20 am and said there are no taxi so they will send us to the airport that they usually don’t. The staffs are very nice and thoughtful !!
Comment from Hotel Management
1 Feb 2024 by HOTEL NEXUS front desk:tamang Kiran, Hotel Management
Thank you for staying Hotel Nexus Hakata Sanno.Thank you for your thoughtful comment.We are really appricate it.And for upcoming days we look forward to welcoming you:)
by A verified traveler
Posted 15 Jan 2024
by A verified traveler
Posted 9 Dec 2023
clean room. kind staff. free shuttle bus.
Comment from Hotel Management
10 Dec 2023 by HOTEL NEXUS Front, Hotel Management
Mr. ANYUThank you very much for staying at Hotel Nexus Hakata Sanno.We look forward to welcoming you back to Hotel Nexus Hakata Sanno in the future.Front. 金
by A verified traveler from Janesville
Posted 8 Oct 2023 on Orbitz
The staff was friendly and helpful. We arrived prior to being able to check in and they allowed us to safely leave our baggage while we went exploring for several hours.
Comment from Hotel Management
17 Oct 2023 by HOTEL NEXUS front desk, Hotel Management
Thank you for visiting HOTEL NEXUS Hakata Sanno.Also, we appreciate your post of a wonderful review.We look forward to welcoming you again.
by A verified traveler
Posted 19 Sep 2023 on Hotels
Comment from Hotel Management
17 Oct 2023 by HOTEL NEXUS博多山王 フロント濵野, Hotel Management
この度は、HOTEL NEXUS博多山王をご利用いただき、誠に有難うございます。またのお越しを、HOTEL NEXUS博多山王一同心よりお待ちしております。
by A verified traveler
Posted 15 Aug 2023
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by manager Sadanori Nishizaki, Hotel Management
Emilie様この度は、HOTEL NEXUS博多山王をご利用いただき、誠に有難うございます。またのお越しを、HOTEL NEXUS博多山王一同心よりお待ちしております。
by A verified traveler
Posted 24 Apr 2023
