Ratings based on 408 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 9 Dec 2024
The location not so good.
Comment from Hotel Management
11 Dec 2024 by WONG/Reception, Hotel Management
Thank you for staying at APA Hotel Hakata Higashihie Ekimae.We apologize for the inconvenience caused by the location.Thank you for your valuable feedback.
5 out of 5
by A verified traveler from Homestead

Posted 19 Nov 2024
Everything was great, except for mirroring my TV with my phone. The TV is outdated so it couldn’t sync to watch Netflix from my phone
Comment from Hotel Management
19 Nov 2024 by WONG/Reception, Hotel Management
Thank you for staying with us here at APA HOTEL〈HAKATA HIGASHIHIE EKIMAE〉.Thank you for your kind review. All staffs are honored that you had a great stay with us. If you have another chance to visit Fukuoka, we look forward to seeing you again.
3 out of 5
by A verified traveler from Murrumbeena

Posted 16 Nov 2024
The room was way to small for 2 people. They expect you to put your suitcases under the bed. How inconvenient !
Comment from Hotel Management
17 Nov 2024 by WONG/Reception, Hotel Management
Thank you for staying with us here at APA HOTEL〈HAKATA HIGASHIHIE EKIMAE〉.The concept of the rooms designed to be compact and to reduce carbon dioxide emissions.We apologize for discomfort you during your stay regarding the size of room.We hope you will consider using our services again if you so desire.
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by YANO/Reception, Hotel Management
Thank you for staying with us here at APA HOTEL〈HAKATA HIGASHIHIE EKIMAE〉. We would like to thank you again for taking time out of your busy schedule to write a high evaluation of our hotel.We look forward to welcoming you back to our hotel when the opportunity arises.
2 out of 5
by A verified traveler

Posted 4 Nov 2024
Besides the check-in time being too late, there are many places at 2 o'clock. Breakfast was the same menu for 4 days in a row.
Comment from Hotel Management
4 Nov 2024 by MURAMOTO, Hotel Management
Thank you very much for staying at APA Hotel Hakata Higashi Hie Ekimae.We would also like to thank you again for taking the time out of your busy schedule to write this message.Thank you very much for your valuable feedback regarding the check-in time and breakfast.We would like to take this into consideration when improving our services in the future.We hope you will consider using our hotel again when you visit Fukuoka.
4 out of 5
by A verified traveler

Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by フロント カドカ, Hotel Management
この度はアパホテル〈博多東比恵駅前〉にご宿泊頂き誠にありがとうございます。また、お忙しい中、高い評価を頂戴して光栄に存じます。機会がありましたら、ぜひ滞在先にお選びいただきましたら嬉しいです。またのご利用お待ちしております。
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Very respectful and nice experience
Comment from Hotel Management
29 Oct 2024 by WONG/Reception, Hotel Management
Thank you for staying with us here at APA HOTEL〈HAKATA HIGASHIHIE EKIMAE〉.Thank you for your kind review. All staffs are honored that you had a great stay with us. If you have another chance to visit Fukuoka, we look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by フロント 矢野, Hotel Management
この度はアパホテル博多東比恵駅前をご利用頂きまして、誠にありがとうございます。 またお忙しい中、ご投稿頂きまして重ねてお礼を申し上げます。 これからもお客様に快適にご滞在いただけますよう、サービス向上に努めて参りますので、またの機会がございましたら、当ホテルのご利用をスタッフ一同心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by nagano, Hotel Management
Thank you for your kind review. All staffs are honored that you had a great stay with us. If you have another chance to visit Fukuoka, we look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 20 Sep 2024
It is apa what can you say?
Comment from Hotel Management
24 Sep 2024 by Reception, Hotel Management
Thank you very much for choosing APA Hotel Hakata Higashi Hie Ekimae.Thank you again for taking time out of your busy schedule to write this message.We will continue to make every effort to improve our services so that our guests can enjoy a pleasant stay with us,We look forward to welcoming you back to our hotel again.