Ratings based on 40 Verified Reviews

3.1 out of 5
100% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Jun 2023 on Hotels
It was okay type hotel, only location is good
1 out of 5
by A verified traveler

Posted 1 Jun 2023
Very bad hotel, Air conditioning is very noisy, old, breakfast is poor.
1 out of 5
by A verified traveler

Posted 24 May 2023 on Hotels
So bad, specially the bed is dirty.
1 out of 5
by A verified traveler

Dirty and cheap

Posted 18 Mar 2023 on Hotels
The room was so dirty, the bedding has not been renewed for at least 5 years . The breakfast was so cheap and no variety. Telephone in the room was not working. Expensive for no value at all
Comment from Hotel Management
9 Apr 2023 by Mohsen Afifi, Hotel Management
Dear Sir, Greetings From Golden Tulip Hail hotel .. Thank you for your feedback and for sharing your constructive comments that we enable to ultimately ensure that we exceed all our guest's expectations. your feedback is to the utmost importance to all of us in our constant quest to uphold the highest levels of personalized services to all our guests and on behalf of the entire team, We are looking forward to welcoming your Guests at the Golden Tulip Hail Hotel, utmost efforts will be made to make your stay with us a comfortable, memorable and enjoyable one
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2022 on Hotels
2 out of 5
by A verified traveler

Posted 24 Aug 2022 on Hotels
Comment from Hotel Management
30 Sep 2022 by Mohsen Afifi, Hotel Management
Dear Mr. Ahmed Greetings From Golden Tulip Hail hotel .. Thank you for your feedback and for sharing your constructive comments that we enable to ultimately ensure that we exceed all our guest's expectations. Exceptional service is our priority for every guest, with regret and our apology that our services didn’t meet your satisfaction. We have rectified the issues immediately and to ensure this doesn’t happen again. Rest assured that your feedback is to the utmost importance to all of us in our constant quest to uphold the highest levels of personalized services to all our guests and on behalf of the entire team, we look forward to welcoming you back in the future
3 out of 5
by A verified traveler

Posted 23 Mar 2022 on Hotels
Room was smelly. I could hear my neighbors and anything happening in the hallway.
1 out of 5
by A verified traveler

Not at all satisfied with dealing

Posted 20 Jan 2022 on Hotels
The dealing of the staff is very bad , before booking I take the confirmation regarding the invoice if I make the booking through hotels.com and they confirmed that they can give invoice. But now they cheated me saying that they cannot give invoice.. I will never book this hotel again. I went to finance department to talk about this they also didnt keep their words Room furnitures didn’t meet the standard AC not working properly Very bad experience and I will not recommend this hotel
Back to Hotel Details Showing Reviews 1 - 10 of 40 Next