Ratings based on 11 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jul 2023
This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou.
A few issues we had which is why we gave 3-star rating:
1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning
2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room.
3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way.
4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service
5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay.
The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
by A verified traveler
Posted 5 Feb 2023
Cozy and clean, very nice!
by A verified traveler
Posted 18 Jul 2024 on Hotels
by A verified traveler
Posted 7 Apr 2024 on Hotels
by A verified traveler
Posted 29 Oct 2023 on Hotels
by A verified traveler
Posted 11 Jun 2023 on Hotels
by A verified traveler
Posted 28 Feb 2023 on Hotels
Comment from Hotel Management
19 Apr 2023 by Joanna, Hotel Management
尊敬的宾客，您好！感谢您对我们的服务的认可，期待您下次能够再次回来与我们相遇。
by A verified traveler
Posted 4 Feb 2023
Cozy and convenient
by A verified traveler
全新的豪华酒店
Posted 7 Jan 2022 on Hotels全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
by A verified traveler
Posted 8 Dec 2021 on Hotels
