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Sheraton Haikou Hotel

4.5 star property
Elegant beach hotel and outdoor pool

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Photo gallery for Sheraton Haikou Hotel

Experience the tranquil atmosphere of our hotel's central pool area, surrounded by lush greenery and a soothing waterfall feature.
Enjoy a serene beach experience with gentle waves lapping onto the shore.
Relax in this serene hotel room with a large bed, balcony, and stunning views of the sky.
Relax in style at our lobby, featuring a comfortable seating area and a beautiful sculpture.
Relax in our stylish lobby, featuring a well-stocked bar and comfortable seating areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Parking included
The current price is P3,883
P4,528 total
includes taxes & fees
Jul 20 - Jul 21

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Suite, 2 Bedrooms, Balcony

Premium bedding, down comforters, free minibar items, in-room safe

Family Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Superior Room, 2 Twin Beds, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Twin Beds, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Grand Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 132 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Premier Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 176 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Ocean View

Living room

Family Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 131 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Presidential Suite, Multiple Beds, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 352 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Holiday Beach - 13 min walk - 1.1 km
  • Hainan West Coast Golf Course - 3 min drive - 3.3 km
  • Hainan International Convention and Exhibition Center - 4 min drive - 4.4 km
  • Meishi Mayflower International Golf Club - 5 min drive - 5.1 km
  • Haikou Arcade Street - 15 min drive - 17.6 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 45 min drive

Restaurants

  • ‪相约酒吧 - ‬7 min drive
  • ‪珍妮酒吧鱼庄 - ‬5 min drive
  • ‪向红大酒店 - ‬7 min drive
  • ‪优拉休闲吧连锁 - ‬7 min drive
  • ‪江浙汇 - ‬5 min drive

About this property

Sheraton Haikou Hotel

Luxury family-friendly hotel near Holiday Beach
Located close to Hainan International Convention and Exhibition Center, Sheraton Haikou Hotel provides a grocery/convenience store, a terrace, and a shopping mall on site. For some rest and relaxation, visit the 6 hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Enjoy the gym, as well as activities like basketball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and bike rentals
  • Hot springs on site, express check-out, and express check-in
Room features
All 341 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Recycling and LED light bulbs
  • Rainfall showers, shower/tub combinations, and free toiletries
  • 42-inch HDTVs with satellite channels
  • Balconies, separate dining areas, and electric kettles

Languages

Chinese (Mandarin), English

Similar properties

Property amenity

InterContinental Haikou Seaview by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 31 reviews
The price is P4,466
P5,207 total
includes taxes & fees
Jul 25 - Jul 26
InterContinental Haikou Seaview by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 182 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • &More by sheraton
  • Breeze
  • Jade

Things to do

  • 6 hot springs
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Outdoor pool
  • Piano
  • Playground
  • Shopping mall

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (16,146 square feet of space)

Outdoors

  • Direct access to the beach
  • Garden
  • In a national park
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Spa

  • 6 hot springs
  • Hot springs open from 8:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 182 per person
  • Rollaway bed fee: CNY 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haikou Resort
Haikou Sheraton
Haikou Sheraton Resort
Sheraton Haikou
Sheraton Haikou Resort
Sheraton Resort Haikou
Sheraton Haikou Hotel Haikou
Sheraton Haikou Resort Hainan, China
Sheraton Haikou Hotel Hainan China
Sheraton Haikou Hotel Hotel
Sheraton Haikou Hotel Haikou
Sheraton Haikou Hotel Hotel Haikou

Frequently asked questions

Does Sheraton Haikou Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Haikou Hotel?

As of Jul 18, 2025, prices found for a 1-night stay for 2 adults at Sheraton Haikou Hotel on Jul 20, 2025 start from P 3,883.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Haikou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Haikou Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Haikou Hotel?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Haikou Hotel?

Check-out is at noon.

Where is Sheraton Haikou Hotel located?

Offering direct access to the beach, this Xiuying hotel is on the boardwalk/promenade and within 3 mi (5 km) of Holiday Beach and Hainan International Convention and Exhibition Center.

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Sheraton Haikou Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 38 reviews
Rating 8 - Good. 14 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely resort atmosphere!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Shuangluan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Kamili

Stayed 5 nights in Sep 2024

6/10 Okay

Jing

Stayed 1 night in Jan 2023

8/10 Good

christian

Liked: Cleanliness, property conditions & facilities, room comfort
Limite pour avoir des informations.
Stayed 3 nights in Oct 2021

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Haikou

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Stayed 4 nights in Sep 2021

8/10 Good

HaoHsin

Liked: Cleanliness, staff & service, room comfort
房间隔音较差。
Stayed 1 night in Jan 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Stayed here for business

The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去看花花演唱會選了這家，很漂亮的酒店
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Disliked: Staff & service

little bit disappointed for the chain of Sheraton

well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
View from the terrace.
Stayed 3 nights in Sep 2019

8/10 Good

Peiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Adem

Liked: Cleanliness, staff & service, room comfort
sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.
Stayed 2 nights in Apr 2019

10/10 Excellent

See Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

泳池太捧了

很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！
Stayed 1 night in Dec 2018

2/10 Terrible

Steve

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Spacious building, beautiful hallway, nice beach, beautiful street!
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities

Zur Zeit Renovierungsarbeiten, unerttäglich laut

Laut und stinkend, wenig Essensangebot da kaum belegt, können wir Geld zurückfordern, hab Ihnen sofort berichtet, aber bisher keine Antwort

8/10 Good

NAM TIEN

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Umar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delightful stay

10/10 Excellent

Yat ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KELLY, HONG KONG

Liked: Cleanliness, staff & service, room comfort

NICE HOTEL CLOSE TO BEACH

I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....

8/10 Good

Wing

Liked: Cleanliness, staff & service, room comfort