Ratings based on 6 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
4.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2021 on Hotels
Good experience! Will stay again.
by A verified traveler
Posted 12 Oct 2019 on Hotels
Unexpectedly well condition and good service!
Comment from Hotel Management
17 Oct 2019 by Stanley Sun / Operation Manager, Hotel Management
Dear guest,
We very much appreciate your comments regarding your stay at the Novotel Haikou Xinbudao.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Stanley
by A verified traveler from Upland
Posted 28 Dec 2022
The breakfast is not hot and comfortable, the quality is very poor, looks like bought from supper market.
by A verified traveler from Upland
Posted 28 Dec 2022
The location is ok, quiet. Service is not good
by A verified traveler from 香江
Posted 25 Aug 2019
酒店设施，非常满意。员工服务态度好。唯一不便是员工不能说广东话。唔知道酒店泳池，在哪裏及几时开放。酒店门外没有巴士站。
Comment from Hotel Management
8 Mar 2020 by Stanley Sun, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Novotel Haikou Xinbudao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanley
by A verified traveler
不错的新酒店
Posted 4 Mar 2019 on Hotels酒店服务不错 工作认真负责。房间空间大设施很新 住着舒服。就是附近比较荒凉。
酒店刚开 ，没有健身房
Comment from Hotel Management
8 Mar 2020 by Stanley Sun, Hotel Management
尊敬的宾客，感谢您花时间对入住海口新埠岛诺富特酒店的入住体验进行评价反馈，您的肯定是对我们工作的肯定，也为我们日后不断保持优质服务的方向与目标。酒店在疫情期间每日会对酒店客房内、电梯等公共区域进行消毒，同时疫情期间临时关闭健身房、泳池、儿童等公共场所，确保为酒店入住的每一位宾客提供安全放心的住宿环境。我们将会再接再厉，致力于为每一位宾客在每一次入住都能够提供优质高效的服务，让宾客在酒店入住期间有一个美好的入住体验，再次感谢您的反馈与肯定，期待您的下次光临。 酒店运营经理 孙鹏
