Ratings based on 45 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from sydney
Hotel is ok
Posted 9 Sep 2018It’s close to airport. Nice breakfast. A bit pricy compared to other hotels
by A verified traveler
OMG horrible. Just don't, trust me, don't.
Posted 24 Aug 2017
Pros: The AC is good, that's it.
Cons: Everything but the AC, clean house and fire everybody and start over.
Location: Great location.
Where do I begin, every step was an awful experience and the room service seafood made me sooo sick, sicker than I have been in years. They are shady dishonest bad people through and through!
by Duong Minh
Posted 12 Aug 2016 on Hotels
This is not good hotel to stay, even im smoker i still not able to handle the smell of the cigarette smoke inside the room when i check in
The hotel is just good looking at ground & first floor, everything else is very old
by Tingting from London
Near airport
Posted 5 Mar 2016 on HotelsNear airport, they will keep your passport until check out
by A verified traveler
Posted 3 Dec 2015 on Hotels
I stayed here briefly before leaving on a ferry to Cat Ba. The hotel is located close to the airport, on the main road leading to it.
Staff was friendly and helpful. The hotel has seen better days, but overall the was in decent condition.
The breakfast was decent, a combination of Asian and Western dishes.
Recommended
for Everyoneby Colin from Australia
Great
Posted 15 Aug 2013
Pros: Breakfast, roomspace
Cons: N/A
Location: Bit far from centre of town
Relaxing,great breakfast,and staff very helpfully.
No complains what so ever.
by Hy Kim Hao from Canada
Posted 25 Jun 2013 on Hotels
staff are helpful and very friendly, great services, highly recommended to other people.
by Paul from Orange, CA, USA
Please don't even think about this hotel
Posted 28 May 2013I have seen a bug inside of toaster at breakfast buffet. The toaster was not working.
Almost hotel workers could not understand English, so I've ordered room service for late dinner, a waiter brought "smoked salmon" instead which I've ordered "spaghetti bologna".
Recommended
for Everyoneby Nicma from Western Australia
Good, Clean and Comfortable.
Posted 1 May 2013
Pros: Lovely and Clean
Cons: Not much of a view
Location: Not a particularly spectacular location, but good access via taxi to the harbour
This was a very nice hotel the staff were friendly and good with children. It was also quite quiet. The breakfast buffet was good and we enjoyed our stay.
Check out the street restaurant just down the road, it was super fresh seafood, but communication was difficult as an English only speaker.
by Anthony M
Nice stopover to Halong Bay
Posted 13 Feb 2013 on HotelsStayed in Seastars for one night on 9th Feb 2013 for a stopover en route to Halong. Hotel was clean and comfortable, definitely worth the value for money. Breakfast was plain with not too many selection (beef pho wasn't bad). The surrounding area was quiet and you will have to walk around 15 minutes to get to some street food stalls. A nice stroll of around 45 mins will take you to the city centre. It will cost around VND 50-60,000 to get to Ben Bien Pier (for Halong). Reception staff were friendly but lacking in English (I must say that they do try though!), so it can be difficult, and at times frustrating, to get answers. The night I stayed happened to be Lunar New Year's eve and the hotel was very kind in offering me and my partner a spot at their staff party, serving us free food and booze (we also each received a decent amount of lucky money from the owner/manager). All in all, I would say that Seastars is a good hotel and I would recommend it for a 1 day stopover before heading for Halong.
