Ratings based on 4 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
I had very good experience. the location and viwe are very nice and the staf was very helpful and frindly.
Comment from Hotel Management
4 Oct 2024 by Sunrise Hanoi Hotel, Hotel Management
Sunrise Hanoi Hotel would like to sincerely thank you for taking your valuable time to evaluate our services. Your good reviews are a great source of motivation for our team to continuously strive. We are very pleased to welcome and serve you, and hope to continue to receive your support in the future. Thank you very much!
by A verified traveler
Posted 28 Jul 2019 on Hotels
Comment from Hotel Management
27 Aug 2019 by Hanoi sunrise, Hotel Management
Thank you so much for your feed back
See you next time
Sincerely yours
Recommended
for Everyoneby A verified traveler from Hanoi
Great Hotel Away from Tourist Traps by the Red Riv
Posted 22 Feb 2018
Pros: You get much more than you pay for in this hotel. Facility is excellent.
Cons: Wifi in my room was not always strong. But if you are in Hanoi, then the assumption is that you will spend most of your time outdoors.
Location: Hoan Kiem lake, Hanoi Opera House, a few other museums are within walking distance. Just walking down Bach Dang St is an adventure as well.
Overall I had a great experience at this hotel. The staff was extremely friendly and treated me like VIP. They called for me taxis upon request and when I asked questions like how not to get scammed by taxi drivers, they had great advice for me.
The staff's level of English range from passable to extremely fluent. If you speak slowly and clearly they will understand you and will do everything they can to help you and make your stay comfortable.
The good and bad thing about the location of this hotel is that it is located on a small street, so people who are not used to Hanoi traffic may have some trouble getting around on foot at first. To get anywhere from this hotel you have to cross a huge street that is not for the faint of heart.
But at the same time, if you have the fortitude to walk own this street, you can see the real lives of the locals.
This hotel is an amazing deal. Not sure how long they will keep their prices so low.
by Vanesa
Bien
Posted 29 Nov 2017 on HotelsLa atencion fue muy cordial pero estaba ubicado en una zona muyyyy fea, alejado de la old city
