Ratings based on 65 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Victoria
Posted 18 May 2024
This place was a treasure for us as we thoroughly enjoyed our 3 nights at this hotel. The hotel is excellent, the food (breakfast and dinner) were delicious and all of the staff were wonderful to us
Comment from Hotel Management
20 May 2024 by Hagi No Yado TOMOE, Hotel Management
Thank you very much for having stayed at Hagi No Yado TOMOE, and taking the time to write a review about your recent stay. I am thrilled to hear that you have enjoyed staying here, especially the meals and our staff. I also appreciate your comment that this place was a treasure for you.Again, our sincere thanks for the comment you gave us. We are very much looking forward to your next stay with us.
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
15 Mar 2024 by 萩の宿 常茂恵, Hotel Management
この度は萩の宿常茂恵にご宿泊いただき誠にありがとうございます。またご滞在の感想をご投稿いただき重ねてお礼申し上げます。萩でのご滞在、ごゆっくりとお楽しみいただけましたでしょうか。ぜひ、またのお越しをスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 18 Mar 2023 on Hotels
It would have been nice to know about the dinner service they offered.
by A verified traveler
Elegant stay in historical property in Hagi
Posted 1 Mar 2020 on HotelsHagi No Yado Tomoe is an elegant ryokan that is conveniently located within walking distance of the Higashi-Hagi station. The property is beautifully landscaped with rock gardens and mature trees. Every every meal, breakfast and Kaiseki, was prepared and served with exceptional attention to detail. Staff members provided advice and rides to help with sightseeing. The onsens are public but since it was low season, there were very few guests so the experience was a good as a private onsen. One of the best inn stays in Japan over all and highly recommend as a shining example of Japanese hospitality.
by A verified traveler
Posted 7 Oct 2019 on Hotels
by A verified traveler
Posted 21 Jul 2019
家族4人で利用しました。お部屋がとても素敵で、温泉も綺麗。お宿の方の対応も丁寧で、とても気持ち良く滞在させていただきました。
by A verified traveler
Excellence
Posted 17 Mar 2019 on HotelsFrom the moment we walked through their doors through the time we left them, we were treated like we were the only people there! Everything was exceptional, including the Japanese breakfasts!
by A verified traveler
Posted 17 Feb 2019
Breakfast was just too much food...otherwise, all was good!
by A verified traveler
Traditional style hotel
Posted 18 Mar 2018 on HotelsThe hotel was beautiful. We had a tatami room that faced the landscaped garden. It was spacious, clean, and very comfortable. Hotel bath was also nice. We didn't use the bathing area in the room so I can't speak to that. Staff spoke some English and were very helpful. Hotel location is a bit of a long walk to town. Regretted not purchasing the hotel breakfast. You need to order breakfast/dinner in advance because this is s traditional, if large, Japanese inn.
by Ray
Amazing
Posted 20 Apr 2017 on HotelsWOW!!! Everything you have ever heard about Japanese hospitality is embodied at this hotel. The staff was attentive and efficient, room was clean, large tatami mat room, grounds and garden were beautiful. Would definitely stay here again.
