Ratings based on 1,036 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by karolina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 22 Nov 2024
The hotel was great, wonderfully decorated and the staff were lovely. Our only complaint was that our room was very small, it was difficult for two people and their suitcases to maneuver around.
Comment from Hotel Management
22 Nov 2024 by karolina, Hotel Management
Hi Tara,Thank you for taking the time to share your feedback following your stay with us. We are glad you had an enjoyable stay. Please note that the room type you booked, falls under our category of smaller accommodations. Additionally, we offer larger rooms known as Superior Rooms, which may better suit your preferences in the future. We are committed to addressing the concerns you presented, and we will keep working to improve. Best regards, Fisherman's Village/Hotel Viking
by A verified traveler
Posted 22 Nov 2024
Amazing property with very friendly staff. Restaurant right next door and bus stop across the street. Convenient to everything. Cant wait to see the new upgrades
Comment from Hotel Management
22 Nov 2024 by karolina, Hotel Management
Hi Joshua, thank you for your kind review and for staying with us. We are glad to know you had a good time and we hope to see you again in the future. Best regards, Hotel Viking team :)
by A verified traveler
Posted 20 Nov 2024
We stayed here on the last night of our trip and regretted it. Had it been for more than one night we would have found a different place to stay. Rooms were not as pictured. Yes, we picked the “small room” but there genuinely wasn’t more than 2 feet to walk beside the bed. The bathroom was so small you were practically showering while sitting on the toilet. Walls were so thin I was kept up by our neighbour snoring in the next room. The place was old, smelt of sulfur and the disinfectant chemicals they use. It was nice to be by the water, but nothing in this area stays open later than 8pm and English is much more difficult to come by than in the rest of the country. Our most expensive stay of the trip and by far our least satisfactory.
Comment from Hotel Management
20 Nov 2024 by bb, Hotel Management
Hi Maura, thank you for taking the time to review your stay as your feedback is very important to us. We are really sorry to hear that you didn't fully enjoy your time with us. We offer additionally to the smaller rooms also larger rooms known as Superior Rooms, which may better suit your preferences in the future. The sulfur smell is due to the water being heated by volcanic activity, that, unfortunately, is something that the hotel can't change. We will address your concerns and we will keep working to improve. Best regards, Hotel Viking.
by A verified traveler
Posted 19 Nov 2024
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Comment from Hotel Management
19 Nov 2024 by karolina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 13 Nov 2024
Loved staying here. Enjoyed the viking theme throughout the hotel and restaurant. The location was super convenient and out of the city in such a cute town by the water. Reasonably priced, clean, and wonderful customer service. Breakfast was included, and there were plenty of options. Everything tasted delcious. I was able to view the Northern Lights across the street over the harbor. Karolina, who worked overnight at the front desk, was very helpful and kind. I would absolutely stay here again. The only complaint I have was the lack of power outlets in our room.
Comment from Hotel Management
15 Nov 2024 by bb, Hotel Management
Hi Maria. Thank you for your review and for staying with us. We are glad you had an enjoyable stay. We hope to see you again in the future. Best regards, Hotel Viking.
by A verified traveler
Posted 12 Nov 2024
Very unique.
Comment from Hotel Management
15 Nov 2024 by bb, Hotel Management
Hi Margaret. Thank you for your review and for staying with us We hope to see you again in the future. Best regards, Hotel Viking.
by A verified traveler
Posted 11 Nov 2024
Great place
Comment from Hotel Management
12 Nov 2024 by bb, Hotel Management
Hi Nicholas. Thank you for your review and for staying with us. We are glad you had an enjoyable stay. We hope to see you again in the future. Best regards, Hotel Viking.
by A verified traveler
Posted 11 Nov 2024
Nice and quiet. Perfect for the night of our arrival. Room was spacious.
Comment from Hotel Management
11 Nov 2024 by karolina, Hotel Management
Hi Peter, Thank you for taking the time to review your stay as your feedback is very important to us. We are glad you had a good time.We hope you have a good day. Best regards, Fisherman's Village/ Hotel Viking.
