Ratings based on 330 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Southfields
Posted 23 Jun 2024
Hotel was perfect for an overnight stay. The area has various dining options.
Comment from Hotel Management
24 Jun 2024 by Hotel Manager, Hotel Management
Dear Ray,Thank you for your positive feedback! We're delighted to hear that our hotel was perfect for your overnight stay and that you found the area convenient with various dining options. Your satisfaction is important to us, and we're glad we could provide a comfortable experience during your visit. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Jun 2024
Bed was uncomfortable.
Comment from Hotel Management
18 Jun 2024 by Hotel Manager, Hotel Management
Dear Faythe,Thank you for your feedback, and we apologize that the bed did not meet your expectations during your stay. We understand that a comfortable bed is essential for a good night's sleep, and we take this matter seriously. We appreciate you bringing it to our attention, as it helps us identify areas for improvement. We will make sure to address this issue promptly and ensure that our guests have a comfortable and restful sleep experience in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 6 Jun 2024
Little bit noisy but nice
Comment from Hotel Management
7 Jun 2024 by Hotel Manager, Hotel Management
Dear Austin,Thank you for sharing your feedback with us. We're glad to hear that you found aspects of your stay enjoyable despite some noise. We apologize for any inconvenience caused by the noise disturbance. Your comfort is important to us, and we will work to address this issue to ensure a more peaceful environment for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a quieter and even more pleasant stay next time.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Hotel Manager, Hotel Management
Dear James,Thank you for your feedback and for staying with us. We are sorry to hear that you were not happy with your stay and that you gave us a low rating. We apologize for any inconvenience or disappointment you may have experienced during your stay. We would like to know more about what went wrong and how we can improve our service and facilities. We value your business and we hope you will give us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,We are happy to hear that you had a great time during your stay with us. Making every guest feel at home and at ease is our main objective. Upon hearing this, we feel reassured that we have accomplished our goal and are inspired to keep working hard to ensure that every visitor has a wonderful experience. We hope to have you visit us once more soon!Sincerely,Hotel Manager
by A verified traveler
Posted 31 May 2024
Our room was very clean. Would stay again. The only improvement is to add to the breakfast selection.
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Dear Elaina,Thank you for your positive feedback! We're thrilled to hear that you found your room very clean and that you would consider staying with us again. Your suggestion regarding the breakfast selection is valuable, and we'll certainly take it into consideration as we strive to enhance our offerings to better meet the needs of our guests. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
24 May 2024 by Hotel Manager, Hotel Management
Dear Jay,Thank you for the perfect rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 29 Apr 2024
Great!
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Daniel,Thank you for your perfect rating! We're thrilled to hear that you had a great experience during your stay. If there's anything specific you particularly enjoyed or any areas where we can improve, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another fantastic stay in the future!Sincerely,Hotel Manager
by A verified traveler
Posted 24 Apr 2024
Very comfortable beds , soft sheets
Comment from Hotel Management
24 Apr 2024 by Hotel Manager, Hotel Management
Dear Amy,Thank you for your positive review! We're glad to hear that you found our beds very comfortable with soft sheets. We understand that a good night's sleep is essential for our guests, and we're delighted to know that we met your expectations in this regard. We appreciate your feedback and look forward to providing you with the same level of comfort during your next stay with us.Sincerely,Hotel Manager
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Hotel Manager, Hotel Management
Dear Karl Andreas,Wow! Thank you for taking the time to leave us a perfect rating! We are so happy to hear that you had such an amazing experience with us. We strive to provide top-notch customer service, and it's wonderful to hear that we succeeded. We look forward to assisting you with any of your needs in the future. Thank you again!Sincerely,Hotel Manager
