Ratings based on 77 Verified Reviews

4.2 out of 5
100% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Sep 2024
The restaurant was amazing Very Classy Very Good Menu Very Nice Waiters It Was The Classist Restaurant I seen in Hachinohe Great Garden View Just 5 Stars ⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
20 Oct 2024 by Front Jumonji, Hotel Management
Thank you very much for using our hotel.All of our staff are truly touched by your kind words.Our hotel restaurant has a garden view overlooking the historic Japanese garden.In addition, our menu, prepared by our award-winning Japanese, Western, and Chinese chefs, is well-received by our guests.We are very glad that you enjoyed your stay.Please be sure to use our hotel again the next time you visit the area.All of our staff look forward to seeing you.Thank you very much!
3 out of 5
by A verified traveler

Posted 28 Jul 2024
Great place for a wedding and important events for seclusion purposes. However, the property is quite old and needs upgrades and not painting over the problem. Pros... the Staff is very Professional and sensitive to your needs, the views inside the property are beautiful and calming due to the elevation with the large well-manicured park in the background.
5 out of 5
by A verified traveler

Posted 13 Mar 2023
Big rooms
Comment from Hotel Management
18 Mar 2023 by フロント 十文字, Hotel Management
この度は、当ホテルをご利用頂き誠に有難うございます。さらに、お褒めのお言葉まで頂き感謝申し上げます。またのご利用、従業員一同心よりお待ち申し上げております。ありがとうございました!
5 out of 5
by A verified traveler from New Jersey

Posted 12 Feb 2020 on Orbitz
Overall a great place to stay especially if you want to stay in one room with 4 members of family -both check in and out were super easy - no time wasted. Thank you!
Comment from Hotel Management
24 Feb 2020 by J, Hotel Management
This time, thank you for using our hotel. In addition, we received valuable opinions and words of praise when staying, and all employees are very impressed. Thorough cleaning and maintenance on a daily basis, service from the customer's point of view, and daily devotion, so that customers can be satisfied. Please use our hotel for the section coming to the area again. We look forward to all employees. Thank you very much!
5 out of 5
by A verified traveler from Hachinohe/ Melbourne Australia

Posted 29 Sep 2019 on Wotif
This hotel has a unique setting in a park near the city center. It is quiet peaceful and natural. This is most appreciated in the garden dining room where guests can enjoy a truly Japanese breakfast while looking into a traditional Japanese garden. The same dining room presents an exquisite quisine for lunch and dinner again in the Japanese tradition. Staff are friendly helpful and well organized. Management is meticulous and the hotel is always busy with amazing events. Hachinohe is in Tohoku which is Northern Japan and is old Japan. It is modern in many ways but has clearly kept its traditional Japanese culture. This hotel offers an insight into the best qualities of traditional Japan.
Comment from Hotel Management
12 Nov 2023 by Front Jumonji, Hotel Management
Thank you very much for using our hotel. Sorry for the late reply.Thank you very much for your feedback regarding your stay.We are also very grateful that you were able to experience not only our hotel but also the culture of Hachinohe.As our customers have said, our hotel is a city hotel located in a pure Japanese garden that has been around since the Edo period.Although it is a long-established hotel in the city, we always strive to welcome our customers with hospitality and comfort.If you come to this area again, please use our hotel.thank you very much!
5 out of 5
by A verified traveler

Posted 8 Aug 2019 on Hotels
The front desk staff & the breakfast were very nice. The room was very nice & the lobby looks stylish.
Comment from Hotel Management
11 Sep 2019 by Jyuumonji, Hotel Management
Thank you very much for using our hotel. In addition, all the employees are very moved by the words of excessive compliments. In the future, we will continue to study hard every day so that we can provide you with a warm welcome and a space that will satisfy our customers. In addition, please use our hotel by all means when coming to this place. We look forward to seeing you from all employees. Thank you very much!
5 out of 5
by A verified traveler

Hachinohe Park Hotel

Posted 24 Jul 2019 on Hotels
Very comfortable hotel, relatively large rooms, extremely friendly and helpful staff. I will stay here again.
Comment from Hotel Management
26 Jul 2019 by Jyumonji, Hotel Management
Thank you for using our hotel. Furthermore, all employees are very impressed by the compliment. All employees are looking forward to using it again. Thank you very much!
4 out of 5
by A verified traveler

Short Business trip

Posted 15 Nov 2018 on Hotels
The trip was a short Business trip and the hotel met all my needs. Will use again as it is the best hotel in Hachinohe and I have stayed in many of the hotels there over the years
Comment from Hotel Management
22 Nov 2018 by Hachinohe Park Hotel, Hotel Management
Dear Carl, Warmest greetings from Hachinohe Park Hotel! Thank you for choosing to stay in our hotel for your business trip. I am so glad to hear that you all enjoyed our hotel services. We aim to provide truly comfortable stay for business travelers. Thanks again for recommending us and we look forward to welcoming you back to our hotel. Domo arigato gozaimashita! Ryo Jumonjii Front Office Manager
3 out of 5
by A verified traveler

Posted 19 Oct 2024
ユニットバスが非常に狭く、部屋の広さに対してテレビが小さすぎる
Comment from Hotel Management
20 Oct 2024 by フロント 十文字, Hotel Management
この度は、当ホテルをご利用頂き誠に有難うございます。ご宿泊い際しての貴重なご意見、誠に有難うございます。当ホテルは、市内でも老舗ホテルとなり部屋・浴室の規格も当時のものでございます。施設の経年劣化は否めませんが、リノベーションやアメニティの充実・日々のメンテナンスを徹底しております。今後もお客様にご不便をお掛けしないよう、善処して参ります。ありがとうございました!
3 out of 5
by A verified traveler

Posted 12 Oct 2024
中心街から少し遠い
Comment from Hotel Management
20 Oct 2024 by フロント 十文字, Hotel Management
この度は、当ホテルをご利用頂き誠に有難うございます。ご宿泊に際しての貴重なご意見誠に有難うございます。お客様の仰るとおり、繁華街までは多少距離がございます。繁華街の喧騒を避け、由緒正しい純日本庭園の中に佇む「隠れ家的ホテル」でございます。静かな環境で、ごゆっくりお過ごし頂ければと存じます。また当地へお越しの節は、是非当ホテルをご利用頂ければ幸いでございます。ありがとうございました!