Ratings based on 12 Verified Reviews
5.0 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by ANA InterContinental Appi Kogen Resort, Hotel Management
Thank you very much for having stayed at ANA InterContinental Appi Kogen Resort.May we express our gratitude for reviewing your recent experience with us. We will continue our efforts to provide the best service for our guests.We sincerely appreciate your fabulous feedback. We are very much looking forward to welcoming you again.
by A verified traveler
Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by ANA InterContinental Appi Kogen Resort, Hotel Management
Thank you very much for having stayed at ANA InterContinental Appi Kogen Resort.May we express our gratitude for writing a review about your recent stay with us. We will continue our efforts to provide the best service for our guests.We sincerely appreciate your fabulous feedback. We are very much looking forward to welcoming you again.
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by ANA InterContinental Appi Kogen Resort, Hotel Management
Thank you very much for having stayed at ANA InterContinental Appi Kogen Resort.We are glad to hear that you have enjoyed staying with us. We will continue our efforts to provide the best service for our guests.We sincerely appreciate your fabulous feedback. We are very much looking forward to your next visit.
by A verified traveler
Posted 30 Jan 2024
Comment from Hotel Management
31 Jan 2024 by ANA InterContinental Appi Kogen Resort, Hotel Management
Thank you very much for having stayed at ANA InterContinental Appi Kogen Resort.May we express our gratitude for sharing a review about your recent experience with us. We will continue our efforts to provide the best service for our guests.Again, thank you very much for your valuable feedback. We sincerely hope to welcome you back on your next visit to Appi Kogen.
by A verified traveler from Oakland
Posted 11 Nov 2023
Beautiful hotel and rooms located is a beautiful area. Many other dining options available in the neighboring hotels, but the hotel restaurant itself is very good. The staff were courteous and efficient.
Comment from Hotel Management
12 Nov 2023 by ANA InterContinental Appi Kogen Resort, Hotel Management
Thank you very much for sharing your experience at ANA InterContinental Appi Kogen Resort.We are delighted that you were impressed with our hotel with that impression. InterContinental and Crowne Plaza are connected by a corridor, and InterContinental guests can use facilities in Crowne Plaza as well, such as restaurants and a souvenir shop.Again, our sincere thanks for the comment you gave us. We sincerely hope to welcome you back on your next visit to Appi Kogen.
by A verified traveler
Posted 29 Aug 2024
今夏は１階でしたが冬と違って庭で寛げてさらに快適でした。ただ残念だったのが、朝食時のオーダーが通ってなかったり、庭にコーヒーを運んだ際に溢れてたりと、冬に比べてダイニングのスタッフのサービスレベルが低かったことです。あとは相変わらず素晴らしく快適でした。
Comment from Hotel Management
30 Aug 2024 by ANAインターコンチネンタル安比高原リゾート 髙橋, Hotel Management
いつもANAインターコンチネンタル安比高原リゾートをご利用いただき誠にありがとうございます。また、貴重なお時間を割いてご投稿賜りましたこと重ねて御礼申し上げます。開放感あふれるオープンエアのプライベートガーデンでは、お寛ぎ頂けたご様子で何よりでございます。しかしながらスタッフの対応に関しまして、至らぬ点が多々あり、ご不快な思いを抱かせてしまう結果となりました事をこの場をお借りし深くお詫び申し上げます。全てのお客様が快適に安心してご利用いただけるよう、業務改善と尚一層のサービス向上に努めて参ります。誠に勝手なお願いではございますが、引き続きご愛顧賜りますようお願い申し上げます。
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
9 Aug 2024 by Rogier Luijnenburg - Hotel Manager, Hotel Management
Dear Wakana-sama,Thank you for staying at ANA InterContinental Appi Kogen Resort earlier this month. We are delighted to hear you thoroughly enjoyed it and we look forward to seeing you again upon your next visit to Appi Kogen.Yours sincerely,Rogier LuijnenburgHotel Manager
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by ANA Intercontinental Appi Kogen Resort, Hotel Management
感謝您的分享。您的肯定就是我們最大的動力，我們會繼續努力，竭誠期待您的再次光臨。
by A verified traveler
Posted 2 Nov 2023
The wine list at the on-site restaurant was very impressive. Bar on 3rd floor was also great.
Comment from Hotel Management
2 Nov 2023 by ANA InterContinental Appi Kogen Resort, Hotel Management
Thank you very much for sharing your experience at ANA InterContinental Appi Kogen Resort.We are delighted that you were impressed with our restaurant and bar, and left with that impression. We will continue our efforts to provide the best service for our guests.Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.
by A verified traveler
High quality Hotel in facilities and services
Posted 4 Oct 2023 on HotelsHotel facilities is perfect.
Hotel staffs are all very professional and kindness no matter speak in Japanese or English, they meet customers’ expectations as much as they can.
Comment from Hotel Management
5 Oct 2023 by Yoko Tamakawa, Hotel Management
Thank you very much for sharing your experience. We are glad to hear that you have enjoyed staying with us. Your comment concerning our staff is also very much appreciated. It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. We will continue our effort to provide the best service for our guests.Again, our sincere thanks for the comment you gave us. We are very much looking forward to your next visit.
