Ratings based on 108 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Lovely relaxing place to stay, resort type feel, great value for money and the staff were super friendly and attentive. My daughter loved the pool. Food was exceptional.
5 out of 5
by A verified traveler

Posted 20 Jul 2024 on Orbitz
Very tranquil environment right next to the lake.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Could improve on driver accommodation
Comment from Hotel Management
31 Mar 2024 by Tharindu Ekanayake, Hotel Management
Dear Mr Chinthana, Greetings from Habarana Village by Cinnamon! Thank you for taking your valuable time to rate us. It was a pleasure to have you stay with us and we are delighted to note that we were able to make your visit memorable. Will make sure to share your kind words with our staff, who has done an exceptional service to you. We look forward to welcoming you back at Habarana Village by Cinnamon! Warm Regards, Habarana Village by Cinnamon Team!
4 out of 5
by A verified traveler

Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
31 Mar 2024 by Tharindu Ekanayake, Hotel Management
Dear Guest, Greetings from Habarana Village by Cinnamon! Thank you for taking your valuable time to rate us on Google. It was a pleasure to have you stay with us and we are delighted to note that we were able to make your visit memorable, We look forward to welcoming you back at Habarana Village by Cinnamon! Warm Regards, Habarana Village by Cinnamon Team!
3 out of 5
by A verified traveler

Posted 31 Dec 2023
The property of the hotel was nice with the lake, pool, an monkeys entertaining the alfresco dining. However we were put in dated room that had mold issues and required a cleaning. Value for money is not there with this hotel of the Cinnamon chain. They hotel was very busy with rushes of elbow to elbow buffet and seating. Had we known we would have booked another place more suited for couples or a quieter and cleaner rooms.
Comment from Hotel Management
5 Jan 2024 by Asitha Bandara, Hotel Management
Dear Ms. Kimberly,Greetings from Habarana Village by Cinnamon,Thank you for taking the time to leave feedback on your recent stay at Habarana Village by Cinnamon. Please know that we have taken all of your concerns very seriously and that Management has personally evaluated all of your issues with the relevant leadership teams in order to improve. We'd like to thank you again for your insightful remarks. We hope to see you again for another fantastic stay at our Resort. Warm regards,Habarana Village by Cinnamon Team.
5 out of 5
by A verified traveler

Posted 17 Sep 2023
area around the property not maintained. we go by the picture we see on your site, but in reality it was a bit dilapitated.
Comment from Hotel Management
18 Sep 2023 by Asitha Bandara, Hotel Management
Dear Kumudu,Greetings from Habarana Village by Cinnamon,Thank you for leaving a 5-Stars review pertaining to your recent visit with us. We are happy to understand that you had enjoyed your entire stay with us. Thank you again and looking forward to serving you in the future!Warm regards,Habarana Village by Cinnamon Team.
4 out of 5
by A verified traveler

Pleasant stay

Posted 22 Mar 2022 on Hotels
Although the check-in time is 2pm, and we arrived at 2:30, the room still wasn't ready until after 3pm. Quiet bungalows set in nice gardens. The room was smaller than anticipated but adequate. Cleaning was thorough and the cleaning staff were excellent and created a lovely display made of towels on the bed which really cheered us up. Very spacious and clean pool. It's a pity that there isn't a pathway aall the way around the lake, but the grounds offer a short and pleasant walk. A few eating establishments close by on the main road.
Comment from Hotel Management
25 Mar 2022 by Yoshina Thisuri, Hotel Management
Dear Jacqueline, Greetings from Habrana Village by Cinnamon! First and foremost we would like to thank you for your preference and for considering our resort as the perfect place for enjoying as well deserved vacation. It is a pleasure to read your feedback and your thoughts on the hotel Please be sure that your comments are the best tool we have for improvement, and certainly are important for us to ameliorate. Rest assured we will continue with our hard work to ensure your next visit surpasses all of your expectations. we remain at your service and hope to have you back very soon. Warm Regards, Yoshina Thisuri Lifestylist
4 out of 5
by A verified traveler

Posted 24 Sep 2020 on Hotels
Good hotel with good buffet. Convenient for all the attractions nearby
Comment from Hotel Management
12 Jan 2021 by Yoshina, Hotel Management
Dear Thmothy, Thank you for taking the time to share your review on our stay with us here at our resort. We are so thankful you selected our resort and so appreciative of the nice review. We do hope that we will get the opportunity to see you again soon on your next visit to our area. Regards, Yoshina Thisuri Lifestylist Habarana Village by Cinnamon.
5 out of 5
by A verified traveler

Nice hospitality

Posted 18 Jan 2020 on Hotels
Amazing resort.well maintained rooms are very clean and the service is too good...food is awesome..will surely visit this resort again
Comment from Hotel Management
1 Feb 2020 by Nataly Nanshita, Hotel Management
Dear Mr.Priyatham Thank you for your feedback following your recent stay at Habarana Village by Cinnamon. We are delighted to know that you enjoyed your stay with us.Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again. Regards Yours sincerely Nataly Nanshita Front Office Executive- Habarana village by cinnamon
5 out of 5
by A verified traveler

Posted 16 Jan 2020
Comment from Hotel Management
1 Feb 2020 by Nataly Nanshita, Hotel Management
Dear Guest Thank you for sharing your feedback following your stay at Habarana Village by Cinnamon. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, We certainly hope to welcome you back at our resort for yet another memorable stay. We wish you a pleasant day. Regards Yours sincerely Nataly Nanshita Front Office Executive- Habarana village by cinnamon
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