Ratings based on 948 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Beste Marco,Hartelijk dank voor jouw beoordeling!Erg fijn te lezen dat je genoten hebt bij ons!Warme groetjes van het hele team,Mark Welbers, General Manager
by A verified traveler from buenos aires
Posted 16 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Beste Ibel,hartelijk dank voor deze mooie beoordeling. Erg fijn te lezen dat je genoten hebt bij ons!We verwelkomen je in de toekomst graag opnieuw.Vriendelijke groeten van het hele team,Mark Welbers, General Manager
by A verified traveler from Tiny
Posted 9 Nov 2024
Nice room friendly staff great place
Comment from Hotel Management
12 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Dear Detlef, Thank you very much for this kind review of your recent stay.We are absolutely thrilled that you found the Carlton Square Hotel to your satisfaction, highlighting our attentive staff and the comfort of your room. It's wonderful to know that the cleanliness met your expectations, and the amenities provided contributed to a pleasant stay. Our central location, close to both the city center and serene beaches, is something we're very proud of, and we're glad you appreciated it.We look forward to seeing you again soon.Best regards,Mark Welbers, General Manager
by A verified traveler
Posted 28 Oct 2024
Pleasant and helpful staff. Easy access to public transportation.
Comment from Hotel Management
12 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Dear Caig,Thank you for this great review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back soon. Kind regards,Mark Welbers, General Manager
by A verified traveler
Posted 15 Oct 2024
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Comment from Hotel Management
12 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Hallo Ruud,We zijn blij te lezen dat je genoten hebt van je verblijf bij ons. We hopen je snel weer terug te zien.Hartelijke groet,Mark Welbers, General Manager
by A verified traveler
Posted 14 Oct 2024
Located near a beautiful park for walking!
Comment from Hotel Management
12 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Dear Karen,Thank you for choosing to stay with us.We are thrilled that you enjoyed the proximity to the enchanting Frederiks Park, the immaculate state of your room, our hotel's overall condition, and the service provided by our wonderful staff. It's also fantastic to hear that our location added to the enjoyment of your stay. Our team takes great pride in offering a cozy and delightful atmosphere, and we're glad you felt the warmth of our hospitality.We hope to see you again soon.From Haarlem With Love!Mark Welbers, General Manager
by A verified traveler
Posted 14 Oct 2024
Nice hotel
Comment from Hotel Management
12 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Hi Nancy,Thank you for sharing your experience with us.We are thrilled to hear that you had a pleasant time at our hotel!We hope you had the chance to experience our wonderful staff, who are always ready to make your stay as cozy and enjoyable as possible.We can't wait to welcome you back for another lovely visit.All the best,Mark Welbers, General Manager
by A verified traveler
Perfection
Posted 13 Oct 2024 on HotelsThis is a fabulous hotel from the friendly welcome at reception to the comfort of the room. Excellent snacks from the bar in the evening. Having a minibar was a bonus and worth the extra for the beautiful crystal glasses provided. Having a car pass for the garage was also a bonus. The beds are really comfortable with high quality bed linen.
Comment from Hotel Management
12 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Dear Sue, Thank you very much for your kind review.It is a pleasure to know you had a comfortable stay and we appreciate your kind words towards our front desk team. It encourages us to continue to maintain the high standards of service we set ourselves.It would be a pleasure to welcome you back. Best wishes,Mark Welbers, General Manager
by A verified traveler from Cookham
Posted 29 Sep 2024
This is a really great hotel where the standards of cleanliness and comfort are very high.
Dinner and lunch were both delicious and there is a good atmosphere in the restaurant and the staff are courteous.
I would stay here again if I visit Haarlem in the future.
by A verified traveler
Posted 28 Sep 2024
The hotel is situated just outside the centre of Haarlem 5 minutes walk from the Frans Haals museum. It is very easy to get to be car and parking is very convenient. All you want to see is walkable. As well as restaurant in hotel there is an excellent bistro and a first class Italian within minutes of the hotel. Staff very friendly and most helpful.
Comment from Hotel Management
20 Dec 2024 by Mark Welbers, General Manager, Hotel Management
Hi Lindsay,Thanks for this great review!We're delighted that you appreciated our convenient location near the heart of Haarlem, the ease of parking, and the short stroll to the Frans Hals Museum. It's also a treat to hear that our in-house dining options, alongside the top-notch bistro and Italian restaurant nearby, met your culinary needs. Our team is over the moon to know their friendliness and helpfulness contributed to your enjoyable experience!We can't wait to see you again.Take care,Mark Welbers, General Manager
