Ratings based on 325 Verified Reviews
4.4 Room cleanliness
3.7 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
We missed not having a staff member to talk to about questions and directions around the city
Comment from Hotel Management
27 Sep 2024 by Sherilyn, Hotel Management
Thank you for your feedback. We understand the importance of having staff available for questions and will work to improve guest support.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Sherilyn, Hotel Management
Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. We value your input and will work on addressing the issues you encountered to improve for future guests.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Sherilyn, Hotel Management
Thank you for your rating. We’re sorry to hear that your experience did not meet your expectations. Your feedback is important, and we will take your concerns seriously to improve our services.
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Sherilyn, Hotel Management
Thank you for the 5 out of 5 rating! We're thrilled you had a great experience!
by A verified traveler
Posted 18 Sep 2024
No staff on premises makes it inconvenient when you have a problem.
Comment from Hotel Management
19 Sep 2024 by Sherilyn, Hotel Management
Thank you for your feedback. We understand that nothaving staff on-site can be inconvenient when issues arise, and we apologize for any frustration this caused. We'll work on improving our support options to better assist guests in such situations. We appreciate your understanding and hope to improve your experience in the future.
by A verified traveler
Posted 15 Sep 2024
Bathroom design was poor with no place to set things down. Otherwise, the room was comfortable. There is no front desk and no restaurants nearby that were open for breakfast.
Comment from Hotel Management
16 Sep 2024 by Sherilyn, Hotel Management
Thank you for your feedback. We're glad you found the room comfortable. We appreciate your comments on the bathroom design and will consider improvements. We also understand the inconvenience of no front desk and nearby breakfast options, and we'll work on addressing these issues. We hope to welcome you back!
by A verified traveler
Posted 15 Sep 2024
Worked good for a group of five
Comment from Hotel Management
16 Sep 2024 by Sherilyn, Hotel Management
Thank you for your feedback! We’re glad to hear the accommodation worked well for your group. We hope to host you and your group again in the future!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Sherilyn, Hotel Management
Thank you for the fantastic rating! We’re delighted you had a great experience. We look forward to welcoming you back!
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Sherilyn, Hotel Management
Thank you for the 4-star rating! We appreciate your feedback and are glad you had a positive experience.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Sherilyn, Hotel Management
I’m sorry to hear that your experience wasn’t up to your expectations.
