Ratings based on 13 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Feb 2023 on Hotels
by A verified traveler from Anderson, IN
Posted 11 Feb 2020
Beautiful property on a lovely little island with easy access to Ha Long Bay. Free bikes to ride around the island, and easy walking distance to shops, restaurants, and the marina. The service with Ms. Kim and Mr. Phoenix was outstanding!
Comment from Hotel Management
13 Feb 2020 by Kim, Hotel Management
Thank you so much for your haapiness with us. We will miss you alot and keep in mind for your staying with us. Love you and hope to meet you one day.
Allways lucky and haapy my friend
by A verified traveler
Posted 30 Jan 2020
Super noisy - could hear kids yelling and screaming one floor up and all the noise from the breakfast area one floor down. Doors offered no soundproofing whatsoever.
Not clean - stained blankets and smelly pillows, stained toilet
Super hard bed
Spartan room - even the door that was supposed to separate the shower booth from the rest of the bathroom was missing, so taking a shower resulted in a wholly wet bathroom floor
Area is still under development and there's nothing to do in the vicinity
Only good thing - staff was friendly and helpful
by A verified traveler
Left after 3 hours and a cold meal!
Posted 28 Jan 2020 on HotelsWe left after 3 hours. This place did not live up to the expectations we had based on the hotel description, at all! The atmosphere was dull and the vibe negligent and simply put - missing.
When we questioned the missing facilities the excuse continued to be that there were a newly opened place. But why open a place when they are clearly not ready?
The “restaurant” was non existent, what was there looked more like a canteen, and the smallest of it’s sort. Also, the room service took 1.5 hours and was cold and clearly not homemade, when it finally arrived. We’ve also added pictures of our “city view”.
All in all, we would never recommend the place, rather advice to stay in one of the many other hotels in the area
by A verified traveler
Posted 29 Dec 2019
Service was excellent, helped us book our tours and also helped with transportation, would definitely stay here again, very family friendly.
Comment from Hotel Management
29 Dec 2019 by Ms Kim, Hotel Management
Your pleasant is our future. We would like to say thank you so much for your spending time with us. Kingly Villa is your home in Vietnam to wait for you and your family comming back. Miss you- Ms Kim
by A verified traveler
Excellent Experience
Posted 13 Dec 2019 on HotelsMy stay at Kingly Villa was amazing! Ms. Kim and the rest of the staff were incredibly kind, helpful, and generous! The hotel is beautiful with clean rooms, nice size balconies with views of the sea. The breakfast is included and delicious! I would definitely stay at this hotel again in the future!
Comment from Hotel Management
19 Dec 2019 by Your love-Kim, Hotel Management
You are so kind and be our pride to serve. Kingly Villas will be your warm home in Tuan chau island waiting for your comign back. Hope to see you one day and all the best to you
by A verified traveler from Melbourne
Posted 12 Dec 2019
Our stay here was perfect. The Villa is absolutely beautiful, neat and tidy. The rooms are large, airy and well appointed. We loved the pool area with a fantastic view over the bay and of the islands.
The bikes were a huge bonus, they made getting around so easy!
Breakfast was excellent, we had a choice of fresh made meals everyday.
And to top if off the staff were so lovely and helpful. We couldn't fault a single thing for our entire stay.
10/10 would recommend to everyone!!!
Comment from Hotel Management
19 Dec 2019 by Kim, Hotel Management
Your happiness is our bonus. You are so great to be one of our first guest. Thank you for all and wishes you all the best. Hope see you one day...Our love.
by A verified traveler
No one is here
Posted 23 Feb 2023 on HotelsThere are no customer but also staff is not there for whole time.
by A verified traveler
편안한 쉼터 ^^
Posted 3 May 2021 on Hotels청결하고 나름 아침식사도 괜찮았습니다.
다만 주변에 해변이 있는줄 알았는데 그리 놀만한곳은 못되는것 같군요...빌라자체에 풀장이 있어서 바다대신 이용했어요 ....전체적으로 편안하고 좋았습니다
by A verified traveler
Posted 29 Oct 2020 on Hotels
Comment from Hotel Management
5 Nov 2020 by Ms Tam at Tuan Chau Kingly Villa, Hotel Management
Thank you so mụch. Your sastisfaction provides us more energy to improve our services to bringing better time at Villa for all guests. Hope to see you next time at Your home in Vietnam Tuan Chau Kingly Villa. Keep healthy and good luck, Your faithfully,
