Ratings based on 3 Verified Reviews

1.7 out of 5
2.3 Room cleanliness
1.7 Service & staff
2.3 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 May 2019 on Hotels
I can't comment on The Ruby Hotel because they did not have our reservation when we arrived. We had to go to another hotel
1 out of 5
by A verified traveler from Kuala lumpur

room was ok but the staff is horrible

Posted 27 Nov 2017
Pros: the rooms are decent
Cons: don't use them again
Location: near to nothing
the room was decent. however no water or kettle provided in the room. the hotel staff do not speak English and making it hard to communicate. the hotel staff asked me to pay them again even i have paid my bookings with expedia. it was a nasty experience as the hotel staff are not friendly and demanded us to pay them again. the hotel staff also said they do not have account with expedia on marketing their rooms.
1 out of 5
by A verified traveler

Auf keinen Fall buchen

Posted 24 Feb 2018 on Hotels
Hotel geschlossen trotz Bestätigung von Hotel.com
Back to Hotel Details Showing Reviews 1 - 3 of 3